About the Position: The primary purpose of this position is: to provide business process management and medical administrative support/oversight to Patient Centered Medical Home (PCMH) clinical teams and their assigned beneficiaries. Coordinates health services management functions in a timely and efficient manner to facilitate continuity of patient care. This is a Direct Hire Solicitation

Duties

Assist the Group Practice Manager (GPM) with the development and tracking of short range and long-range goals for the PCMH team?s business plans and objectives as they relate to the Military Treatment Facility?s (MTF?s) goals and objectives. Assist the MTF?s Access Manager (Senior GPM or the GPM assigned to their clinic) by overseeing the PCMH team?s access plans and goals. Serve as the principal PCMH Team office manager performing clerical, office automation support, and administrative duties to ensure operations run efficiently. Serve as the liaison between customers and health center personnel utilizing the system. Oversee the overall appointment scheduling activities, communication, and automated data processing equipment as it relates to Patient Appointment System (PAS). Prepare statistical and workload analysis reports.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Basic Life Support certification must be obtained and maintained
• This position requires the incumbent to have tuberculosis testing.
• This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position has specific initial background investigation and periodic re-verification requirements since its duties require interaction with children and youth under the age of eighteen (18) years of age on a recurring basis.
• Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes assisting with scheduling and/or rescheduling patients for treatment medical appointments; updating schedule templates utilizing an automated appointment system; provide clerical and/or receptionist duties; maintaining medical records in compliance with regulatory/written guidance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DD83AC DHA NCR MKT-JB ANDREWS DO NOT MAIL Joint Base Andrews, MD 20762 US
• Name: Army Applicant Help Desk