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Job opening: Medical Support Assistant (OA)

Salary: $47 789 - 62 122 per year
City: Bethesda
Published at: Jul 17 2023
Employment Type: Full-time
About the Position: This position is located at WR National Military Medical Ctr. Director for Dentistry Dept of Hospital Dentistry Office of Chief This is a Direct Hire Solicitation

Duties

Prepares various reports via data entry and retrieval from electronic systems. Reviews incoming and outgoing correspondence for accuracy according to established regulations. Prepares and coordinates all consultation and referral appointments. Schedule/reschedule patient appointments. Receive patients and visitors as the initial point of contact, in person or telephonically Utilize Military Electronic Record Systems to assist patients and document patient records. Monitor day-to-day clinical management in the assigned area. Manage and coordinate clerical duties inherent to front desk operations in the patient care setting. Responsible for a wide range of administrative and data quality management. Independently perform full range of administrative and clerical tasks related to our mission.

Requirements

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 1 security investigation or access for the duration of employment. A background investigation and credit check are required.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing front desk duties such as greeting patients, checking patients in/out; scheduling appointments; analyzing and verifying medical records for completeness, consistency, and accuracy; and utilizing health care systems (such as Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), Defense Enrollment Eligibility Reporting System (DEERS), and Corporate Dental system (CDS) and Military Electronic Records Systems.This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Contacts

  • Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR DO NOT MAIL Bethesda, MD 20889 US
  • Name: Army Applicant Help Desk

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