Fresh vacancies in DC in public sphere. Where can contact representative get a job with decent pay in 2023?
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A Contact Representative, also known as a Customer Service Representative, is a professional responsible for acting as a liaison between a company and its customers. They handle a variety of tasks such as answering phone calls, responding to emails and chat messages, and addressing customer issues and concerns. Contact Representatives also process orders, track shipments, and process returns or exchanges. They are the first line of contact for customers and are responsible for providing excellent customer service to maintain customer satisfaction and loyalty.
Contact Representatives must have excellent communication skills and be able to work efficiently under pressure. They should be knowledgeable about the products or services offered by their company and have the ability to handle difficult or upset customers with patience and empathy. Many Contact Representatives work in call centers and must be able to follow a script or set of guidelines to ensure all interactions are handled consistently and professionally. A career as a Contact Representative can lead to advancement opportunities such as team lead or manager positions, as well as opportunities to work in other areas of customer service such as sales or marketing.
The incumbent will provide administrative support for efficient operations within the Postal Service Health Benefits (PSHB) Program....
As a Contact Representative at the GS-0962-5, you will be part of Retirement Services, Office of Personnel Management. If selected, you will be responsible for providing information and assistance to ...
As a Contact Representative at the GS-0962-5, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will be responsible for performing and supporting contact r...
As a Contact Representative at the GS-0962-6, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will be responsible for providing a broad range of assistan...
As a Contact Representative at the GS-0962-6, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will be responsible for providing a broad range of assistan...
The Senate Sergeant at Arms is seeking a Customer Service Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. Th...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
The incumbent will provide administrative support for efficient operations within the Postal Service Health Benefits (PSHB) Program....
As a Contact Representative at the GS-0962-5 level, you will be an integral part of Retirement Services, Office of Personnel Management. If selected, you will be responsible for providing information ...
As a Contact Representative at the GS-0962-5, you will be part of Retirement Services, Office of Personnel Management. If selected, you will be responsible for providing information and assistance to ...
The Board of Veterans' Appeals (Board) is a part of the Department of Veterans Affairs (VA). The Board's mission is to conduct hearings and decide appeals properly before the Board in a timely manner....