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A Contact Representative, also known as a Customer Service Representative, is a professional responsible for acting as a liaison between a company and its customers. They handle a variety of tasks such as answering phone calls, responding to emails and chat messages, and addressing customer issues and concerns. Contact Representatives also process orders, track shipments, and process returns or exchanges. They are the first line of contact for customers and are responsible for providing excellent customer service to maintain customer satisfaction and loyalty.
Contact Representatives must have excellent communication skills and be able to work efficiently under pressure. They should be knowledgeable about the products or services offered by their company and have the ability to handle difficult or upset customers with patience and empathy. Many Contact Representatives work in call centers and must be able to follow a script or set of guidelines to ensure all interactions are handled consistently and professionally. A career as a Contact Representative can lead to advancement opportunities such as team lead or manager positions, as well as opportunities to work in other areas of customer service such as sales or marketing.
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
The Senate Sergeant at Arms is seeking a Customer Service Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. Th...
Who may apply: Current, permanent DFAS employees in the competitive service, eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees. ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
This position is located in Northern Navajo Medical Center, Business Office. The primary purpose of this position is to identify patients with eligibility for alternate resources and assisting them wi...
About the Position: This position is located at Langley Air Force Base in Hampton, Virginia under the Directorate of Administration....
About the Position: This position is located at Langley Air Force Base in Hampton, Virginia under the Directorate of Administration....
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
.Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments t...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
The position is located in the Patient Registration and Admission Section of the Business Office. The purpose of the position is to provide registration and eligibility services, obtain and process de...
About the Position: This is a Permanent position with the General Leonard Wood Army Community Hospital, Clinical Services Office at Fort Leonard Wood, Missouri. This is a developmental position and a...