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A Contact Representative, also known as a Customer Service Representative, is a professional responsible for acting as a liaison between a company and its customers. They handle a variety of tasks such as answering phone calls, responding to emails and chat messages, and addressing customer issues and concerns. Contact Representatives also process orders, track shipments, and process returns or exchanges. They are the first line of contact for customers and are responsible for providing excellent customer service to maintain customer satisfaction and loyalty.
Contact Representatives must have excellent communication skills and be able to work efficiently under pressure. They should be knowledgeable about the products or services offered by their company and have the ability to handle difficult or upset customers with patience and empathy. Many Contact Representatives work in call centers and must be able to follow a script or set of guidelines to ensure all interactions are handled consistently and professionally. A career as a Contact Representative can lead to advancement opportunities such as team lead or manager positions, as well as opportunities to work in other areas of customer service such as sales or marketing.
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Who may apply: This announcement is open to all U.S. Citizens Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient...
About the Position: This position is located at Fort Riley, Kansas. Salary negotiation may be available for those candidates who are new to Federal service. Non-Federal work experience may be cre...
Explore a new career with the BLM - where our people are our most precious resource. This position is located in Tonopah, Nevada. Information about Tonopah and the surrounding area can be found at To...
Explore a new career with the BLM - where our people are our most precious resource. This position is located in Tonopah, Nevada. Information about Tonopah and the surrounding area can be found at Ton...
Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. ...
This position serves as a Contact Representative and the primary purpose of this position is to function as the Patient Benefits Coordinator, assuring the identification of patients who are eligible f...
This position serves as a Contact Representative and the primary purpose of this position is to function as the Patient Benefits Coordinator, assuring the identification of patients who are eligible f...
About the Position: This position is in Building 36000 across from the main Carl R. Darnall Army Medical Center on Fort Cavazos. The employee will work in a single occupancy office with an occasional...
About the Position: This position is located in the Patient Administrative Department, Naval Health Clinic New England, Naval Branch Health Clinic, Groton, Connecticut, Office setting, Mon - Fri 0...
This position is located within the Women Veterans Call Center (WVCC) at the Canandaigua VA Medical Center in Canandaigua, NY. The Contact Representative analyzes situations and facilitates/provides i...
Who may apply: This announcement is open to all U.S. Citizens Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
The Senate Sergeant at Arms is seeking a Customer Service Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. Th...
Who may apply: Current, permanent DFAS employees in the competitive service, eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees. ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
This position is located in Northern Navajo Medical Center, Business Office. The primary purpose of this position is to identify patients with eligibility for alternate resources and assisting them wi...
About the Position: This position is located at Langley Air Force Base in Hampton, Virginia under the Directorate of Administration....
About the Position: This position is located at Langley Air Force Base in Hampton, Virginia under the Directorate of Administration....