This position is located at the Shiprock Service Unit, Four Corners Regional Health Center (FCRHC), Clinical Services Branch, Dental Section, Red Mesa,Arizona. Position serves as support staff, responsible for providing dental clinic receptionist functions and to provide clerical support to the Dental Services Section.

Duties

Receives all telephone calls and visitors to the clinic (i.e. patients, personnel, family and friends of patients and staff), answers questions and responds to requests. Interviews patients requesting dental treatment, obtains sufficient information necessary to determine primary need or area of interest. Prepares travel requests/orders in government travel application for employees participating in government-sponsored travel. Accurately schedules patients in electronic dental record appointment book, ensuring that appropriate timeslots are provided for type of dental clinic scheduled. Requisition office supplies, equipment and publications, enters requisitions for the supervisor utilizing Unified Financial Management System (UFMS). Position Re-announced to solicit for additional applicants. Applicants who previously applied have the option to update their application during the re-announcement.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: BASIC REQUIREMENT(S): GS-05: One (1) year of Specialized Experience equivalent to at least the GS-04 grade level. OR 4 years of education above high school. OR A combination of both education and experience. Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Examples include: Experience in scheduling patient appointments, retrieving patient charts and delivering to appropriate staff. Performs clerical duties related to patient referrals. Maintains records confidentially and safeguards medical information. producing and printing documents using word processing hardware and software; retrieving information from electronic databases or spreadsheets to produce reports, charts, and graphs; answering office telephones and referring calls to appropriate staff; sorting, filing and retrieving materials; and providing general office clerical support. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Four Corners Regional Health Center HCR 61 Box 30 TeecNosPos, AZ 86514 US
• Name: Navajo Area IHS Human Resources
• Email: [email protected]