This position is located in Optometry Services, Clinical Services Branch, Four Corners Regional Health Center, Red Mesa, AZ. The purpose of this position is to perform administrative, receptionist, and clerical work of a specialized nature for the Optometry Services unit. The incumbent reports to Supervisory Optometrist.

Duties

Maintains/schedules appointments for patients. Maintains waiting/recall lists Greets and receives patients. Works with Purchased Referred Care to coordinate referrals outside the system Answers telephone and refers calls to the appropriate personnel Serves as a timekeeper for designated group of employees. Establishes/maintains files for the unit. Prepares reports as requested. Performs patient registration duties such as interviewing, obtaining and updating patient's sensitive demographic information. Prepare routine correspondence and documents based on verbal instructions or guidance from supervisor.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): GS-05: One (1) year of Specialized Experience equivalent to at least the GS-04 grade level. OR 4 years of education above high school. OR A combination of both education and experience. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Schedule and coordinate patient appointments using computerized records, maintain patient confidentiality, prepare for clinic visits for each business day, explain policy/procedures to patients, prepare correspondence, answer telephones, refer calls to appropriate receiver. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Four Corners Regional Health Center HCR 61 Box 30 TeecNosPos, AZ 86514 US
• Name: Navajo Area IHS Human Resources
• Email: NAVAO-JOBS@ihs.gov