The position is telework eligible consistent with the Agency’s telework and remote work program policy.This position is located in Office of Finance and Operations, Talent Development Division in Washington, DC. The incumbent reports directly to the Director, TDD, and serves as a technical advisor and program manager for the Learning Management System (LMS) information system.

Duties

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  We encourage you to read this entire vacancy announcement prior to submitting your application.As a POSITION TITLE, PAY PLAN-SERIES-GRADE, you will be responsible for:•  Performing Technical Systems Administrator duties for Human Resources-related systems by applying skills in advanced human resources (HR) principles, concepts, methods, and practices; such as managing learning systems requirements, managing end user access and accounts, and providing end user support, training, and guidance. •  Providing customer support and training on the utilization of the Learning Management System (LMS). Utilizes the LMS to input course data, track registration, certify attendance and provide management reports.   •  Analyzing, developing, evaluating, advising, and improving Human Resources work methods and procedures through LMS information system support. The analysis and evaluations on work methods may lead to policy or guideline changes.    •  Determining actions required to resolve complex, current or potential problems in the areas of LMS systems operation and report generation and initiates corrective action with appropriate staff. The incumbent has to use judgment and ingenuity to exercise broad latitude to determine the intent of guidelines and policies for use in resolving complex matters in the area of the LMS systems as aligned to the development of HR learning and development initiatives.

Requirements

• Relocation will not be paid.
• You may be subject to serve a one-year probationary period.
• Males 18 and over must be registered with the Selective Service.
• Must be a US Citizen.
• Must complete a Background Investigation and Fingerprint check.

Qualifications

Minimum Qualification RequirementsYou may meet the minimum qualifications for the GS-13, if you possess the specialize experience.Specialized Experience for the GS-13One year of experience in either federal or non-federal service that is equivalent to at least a GS-07 performing two (2) out of three (3) of the following duties or work assignments:1.  Experience in analyzing and evaluating data, identifying or resolving issues (i.e., data integrity problems, system performance bottlenecks, or integration challenges). 2.  Experience collaborating with internal/external vendors (e.g., eLearning contractors) to integrate high-quality, user-centered training programs identifying employee skill gaps. 3.  Experience in collaborating with technical teams (e.g., contractors, information technology staff) to integrate and configure computer-based learning systems to support specific business requirements, (i.e.., receiving or processing data (e.g., Sharable Content Object Reference Model (SCORM) products from internal and external sources). Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).1.  Skill in applying human resources (HR) principles, concepts, methods, practices, information systems concepts, methods, consultative skills.2.  Knowledge of Human Resources information systems capabilities, procedures, limitations and retrieval options sufficient to identify areas where automation can effectively eliminate labor intensive manual systems or enhance current automation.3.  Knowledge of information systems and partnered organizations that host technical systems, and the Department, principles, program goals and objectives, work processes, methods, regulations, practices, and relevant analytical and evaluation methods.4.  Ability to communicate information both orally and in writing in order to provide clear, comprehensive advice and guidance, present detailed reports, findings, and provide.

Education

Education cannot be substituted for experience for this position and grade level. 

Contacts

• Address EDUCATION-OFFICE OF FINANCE AND OPERATIONS 400 Maryland Avenue, SW Washington, District of Columbia 20202 United States
• Name: Patricia Bailey
• Phone: 202-708-6032
• Email: patricia.bailey@ed.gov