This position is located at the VA Medical Center in Atlanta, GA, in Member Services, Health Eligibility Center (HEC) Office. You be responsible to verify income data with the Internal Revenue Service (IRS) and the Social Security Administration (SSA) for Veterans whose eligibility for medical care is based on their income. You will serve as a Supervisory Management Analyst in the Income Verification Division of the HEC and is responsible for providing leadership and supervision.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include but are not limited to the following. Supervisory/Management 60% Performs the following supervisory/management duties that take up the majority of this position's time: Provides technical and administrative direction to unit employees resulting in the efficient accomplishment of work. Determines educational and training needs for the unit and is responsible for ensuring that the proper resources and training have been provided to unit employees to achieve established goals and objectives. Coordinates needed training with others. Plans, schedules, and assigns work to be accomplished by subordinates, realigning priorities as necessary to support internal and external business requirements and operation objectives. Approves and disapproves leave. Re-assigns employees to meet fluctuating workloads and changing demands. Management Analyst Responsibilities 40% Plans, develops, and conducts internal review studies of related Income Verification Division functions of substantial technical complexity. Plans, develops, maintains oversight, and ensures the execution of daily tasking's for the Income Verification team members. Gathers, analyzes, interprets, and tracks data for monthly call monitoring/evaluations and number of cases adjudicated without discrepancies (monthly) for assigned team members. Determines team members' daily workload, monitors progress of cases assigned, identifies coaching opportunities and takes administrative corrective actions when needed. Work Schedule: Full Time, Monday - Friday, 8am - 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required.

Requirements

Qualifications

To qualify for this position at the GS-12 grade level, you must meet the following: Experience: Must possess one year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled? To be creditable, specialized experience must have been equivalent to at least the next lower grade level, GS-11 of Federal Service. Qualifying specialized experience includes providing technical and administrative direction to employees resulting in the efficient accomplishment of work; plans, schedules, and assigns work to be accomplished by subordinates; ensures organizational goals, guidelines, and effectiveness in achieving intended objectives; develops and evaluates the performance of subordinate personnel. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analytical ReasoningCommunicationLead or SuperviseOrganizational Performance Analysis IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address VHA Central Office - Member Services 3401 SW 21st St Bldg 9 Topeka, KS 66604 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: VHANationalRecruitmentCenter@va.gov