This position is located at Departmental Offices, Office of the Deputy Secretary. As an Office Support Assistant, you will serve as an Office Support Assistant, reporting to the Assistant Director, Complaints Operations, OCRE. The incumbent independently performs numerous administrative and technical functions to facilitate the work of the office.

Duties

As anOffice Support Assistant you will: Assist specialists or analysts by performing a defined segment of their work either as a completed action or as a foundation for further operations. Perform preliminary analysis of information gathered on a specific project or assignment to facilitate more in-depth analysis by higher-level personnel. Gather data, identifies inaccuracies or anomalies in the information, prepares reports, and acts or makes recommendations to resolve discrepancies consistent with normal practice or based on interpretation and adaptation of applicable regulations.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized experience for the GS-08: You must have one (1) year of specialized experience that has equipped you with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-07 level in the Federal service, public or other private sectors. Specialized experience for this position includes all of the following: - Maintaining an electronic file, such as, ensuring documents are received and transmitted to the relevant parties, records are properly scanned and successfully uploaded into the tracking system, etc.; AND - Assisting specialists with analysis of information; AND - Preparing letters or correspondence.

Education

Contacts

• Address Office of the Deputy Secretary Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]