This position is located at Departmental Offices,Office of the Deputy Secretary. As an Office Support Assistant, you will serve as an Office Support Assistant, reporting to the Assistant Director, Complaints Operations, OCRE. The incumbent independently performs numerous administrative and technical functions to facilitate the work of the office.

Duties

As an Office Support Assistant, you will: Assist specialists or analysts by performing a defined segment of their work either as a completed action or as a foundation for further operations. Perform preliminary analysis of information gathered on a specific project or assignment to facilitate more in-depth analysis by higher-level personnel. Gather data, identify inaccuracies or anomalies in the information, prepare reports, and act or make recommendations to resolve discrepancies consistent with normal practice or based on interpretation and adaptation of applicable regulations.

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. Specialized experience for the GS-08: You must have one (1) year of specialized experience that has equipped you with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-07 level in the Federal service, public or other private sectors. Specialized experience for this position includes all of the following: - Maintaining an electronic file, such as, ensuring documents are received and transmitted to the relevant parties, records are properly scanned and successfully uploaded into the tracking system, etc.; AND - Assisting specialists with analysis of information; AND - Preparing letters or correspondence. TIME-IN-GRADE: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-08, you must have been at the GS-07 level for 52 weeks. TIME AFTER COMPETITIVE APPOINTMENT: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Education

Contacts

• Address Office of the Deputy Secretary Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]