Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To provide emergency fire, and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.

Duties

Provides emergency 911 call taking and dispatching services. Performs Emergency Medical Dispatch (EMD) services for callers with medical emergencies. Maintains reports and retrieves needed statistical information using the local authority's fire incident reporting system(s). Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment and other devices installed in the dispatch center. Maintains maps, checklists and charts, including automated programs. Performs Civil Engineering Service Call operations.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• A security clearance may be required
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This posn is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Incumbent must posses International Fire Service Accreditation Congress Certification as a Telecommunicator Level I and II and HAZMAT Awareness. Must be able to obtain within 1 year of hire
• Must be able to obtain and maintain a current EMD certification, including initial and follow up certification within one year.
• Must be able to obtain and maintain a current CPR certification.
• Must obtain and maintain a Hazardous Materials Awareness Level Certification within one year of hire.
• The work may require the employee to drive a motor vehicle. An appropriate, valid driver’s license may be required for the position.
• Incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty (including weekends and holidays).
• Incumbent is required to report to duty and perform assigned duties regardless of weather conditions (i.e., base closure due to weather conditions), and report to the duty station at the regularly scheduled work time.
• May be required to respond on off-duty time during a conflagration, or stay over until an emergency has been terminated or until properly relieved by a qualified operator.
• Incumbent is required to monitor flying operations utilizing appropriate schedules.
• Must participate in exercises by relaying accurate information. Must be resourceful and alert to adequately perform duties.
• May be required to participate in contingency situations, real world, and exercise, as directed.

Qualifications

Conditions of Employment continued.. The duties of this position meets all requirements as a category 4 designation, and shall not be vacated during a national emergency or mobilization without seriously impairing the capability of the parent Federal Agency or office to function effectively. This position must be removed from the Ready Reserve and CAN NOT become a member of the Ready Reserve. (IAW: DoDD 1200.7, "Screening the Ready Reserve,") This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes comprehensive body of operational knowledge of the communications equipment, alarm equipment and systems and the radio usage and procedures. Extensive knowledge of vehicle dispatching procedures, resources capabilities, as well as detailed geographic knowledge of the jurisdiction served. Knowledge of the Emergency Medical Dispatch (EMD) system. Knowledge of fire protection and prevention theories, techniques and practices relative to various types of emergencies, hazardous material situations and medical emergencies. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of communications operations procedures. 2. Knowledge of basic computer operations to include word processing, retrieval and input of data. A qualified typist is not required. 3. Knowledge of location and availability of emergency apparatus, the kind of apparatus and equipment needed for the emergency at hand. 4. Ability to prioritize and organize tasks and work independently without immediate supervision. 5. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations. 6. Ability to maintain good working relationships both within and outside the organization, maintaining a consistently courteous attitude at all times PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Contacts

• Address Luke AFB 7383 N Litchfield Road Luke AFB, AZ 85309 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]