This position is located in the Small Business Administration, Office of Capital Access, Office of Financial Program Operations, Santa Ana National Disaster Loan Resolution Center in Santa Ana, CA. The incumbent serves as the Director of the assigned Loan Operations Center and is responsible for the direction of loan processing, servicing, liquidation, and collection of the Center for a nationwide loan program

Duties

As a Supervisory Loan Specialist, GS-1165-15, you will be responsible for: Performing a full range of managerial duties and responsibilities in directing all work of assigned Center; develops long-term goals and objectives, establishes, and adjusts priorities; determines resource needs; allocation of resources and accounts for their effective use. Planning, developing, coordinating, and evaluating procedures at assigned loan Center and is responsible for performance and quality of work performed. Reviewing staffing requirements for the Center, justifying additional staffing as required; preparing position descriptions, performance standards and evaluates performance of Loan Operation Center employees. Cultivating a culture of employee engagement; establishing and communicating vision and long-term goals to Center employees; involves employees in formulation of Center goals and initiatives, as appropriate; communicating regularly on progress toward organizational goals.

Requirements

• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• You may be required to serve a one year supervisory probationary period.

Qualifications

Specialized Experience for GS-15: One year of specialized experience, equivalent to the GS-14 grade level in the Federal service, obtained in either the private or public sector: leading or managing a regional or national lending organization These qualifications must be clearly referenced in your resume. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Loan Specialist Series 1165 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 01/10/2025.

Education

Education may not be substituted for experience for this position.

Contacts

• Address Santa Ana National Disaster Loan Resolution Center 200 W. Santa Ana Boulevard Suite 740 Santa Ana, CA 92701 US
• Name: Jessica Hunsicker
• Email: [email protected]