The incumbent reports to the Administrative Officer in the Primary Care Division (PCD) and provides administrative support at the VA Portland Healthcare System. The incumbent acts as the primary timekeeper and supports the timely processing of data requests in the Primary Care Management Module (PCMM) Systems.

Duties

Major duties include but is not limited to: Serves as the primary timekeeper for the Primary Care Division Responsible for the accurate and timely completion of timecards Responsible for identifying and reporting pay concerns as they relate to timekeeping Monitors the status of employees on Leave Without Pay (LWOP) or Continuation of Pay (COP) to ensure timely completion of memos and personal actions Enters Primary Care information into PCMM system, enrolls patients in the Primary Care Teams and assigns patients to the appropriate providers Monitors and tracks the Electronic Wait List (EWL) and grid panels for Primary Care Provides assistance and technical level support from within the Primary Care Service or a comparable setting Performs work in support of general management and/or program analysis functions in which knowledge of the purpose, operation, methodology and techniques characteristic of specific management/program analysis functions is required Monitors alerts in PCMM and address requests for changes to teams and provider panels Maintains accurate enrollment data and identify and correct discrepancies in the data base Uses many forms of communication to monitor and maintain data as well as many forms of tracking database changes Assists with generating reports such as panel sizes activity team assignments, panel size capacity workload and resource utilization, creates templates for report generation, generates reports on a daily, monthly and quarterly as needed and other reports Assists with or provide training, implementation, monitoring and evaluation of all administrative procedures related to PCMM operations Ensures maximum efficiency of the Primary Care clinic operations through appropriate utilization of resources Performs work in direct support of an administrative areas such as management analysis operating program analysis for the Primary Car Management Module package Performs work supporting the study or organizations including work related to surveys conducted to assess organizational performance Performs administrative work, developing routing plans or schedules using standard reference and existing information Provides Fund Control Point clerk duties and fiscal tracking of overtime for the Division Assists and updates office documentation, standard operating procedures and related materials Arranges for agendas, minutes and follow-up support for meetings and committees Assists in the processing of travel and tuition reimbursement paperwork Coordinates the PCD directors' schedules or day-to-day plans in the absence of the Division Secretary Assists with information management utilizing computer equipment and a wide range of software in the development and production of projects and products. Integrates word processing, spreadsheets, tables, graphics and PowerPoint presentations as necessary by assessing the project and applying the appropriate application and formats Works on special project and prepares special and recurring reports as directed Other duties may be assigned that are consistent with the support role. Work Schedule: Monday - Friday 7:00 am to 5:30 pm (8 hour tour within that time frame- specific time to be determined during interview) Position Description Title/PD#: Administrative Support Assistant/PD21695-0 Telework: Telework may be considered for highly qualified candidates and will be discussed during the interview Physical Requirements: The work requires no special physical demands. It may involve some walking, standing, bending or carrying of light items.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level: One year of specialized experience (equivalent to the GS06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Ensuring timely completion and accuracy of timecards, maintaining accurate data and identifying and correcting discrepancies in databases; generating and disseminating reports, assisting and updating office documents, standard operating procedures and other office program related materials; utilizing computer equipment and a wide range of software programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for the GS-07 level.

Contacts

• Address VA Portland Health Care System 3710 Southwest US Veterans Hospital Road Portland, OR 97239 US
• Name: Merlinda Winbush
• Phone: 702-791-9000 X14083
• Email: [email protected]