This position is located within the Engineering Service at the West Roxbury, MA campus of the VA Boston Healthcare System. The Facility Services Assistant is responsible for servicing all maintenance, repair and minor improvement requests to equipment and utilities. Also, implements work order responsibilities for routine and preventative maintenance.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Monitors and reports work order completion timeframes; Provides feedback on status of work orders to the requestor; Approves and disapproves work order requests; Assigns work order priority, and monitors work progress of jobs assigned to trades shops; Ensures that work sequence, procedures, methods and deadlines meet supervisor instructions; Evaluates utility needs for new and relocated equipment, adjusts maintenance schedules and initiates equipment replacement; Provides system control, oversight, data entry, repair history, analysis and documentation of the ongoing maintenance control program for the facility; Maintains a log of minor improvement requests, estimated cost, priority, and proposed method of accomplishment (in-house or contract); Prepares monthly, quarterly and annual maintenance and operational program reports; Recommends adjustments or reprioritization based on variables such as equipment failure resulting in emergencies or threats to equipment or personnel; Analyzes equipment manuals and contractor recommendations and conducts discussions with tradecraft personnel to verify or correct data; Reviews and updates all local Engineering Service policies associated with Utility Management, ensuring that all such policies are current and accurate; Serves as a Contracting Officer's Representative and provides oversight of outside vendors/contractors performing work on site, and manages multiple service contracts within Engineering Service; Prepares memos, letters, reports, forms and other correspondence; Ensures that appropriate Medical Center personnel/ services affected by scheduled utility outages are adequately notified prior to any interruptions or equipment downtime; and Performs other related duties as assigned. Work Schedule: Monday through Friday, 7:00am - 3:30pm. Recruitment & Relocation Incentives: Not authorized. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Requirements

Qualifications

In order to qualify for this position at the GS-7 level, you must meet the following requirement: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-6) in the federal service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of a Facility Services Assistant, and that is typically in or related to the position to be filled. Specialized experience is experience where you were responsible for assigning, tracking, and reporting on work completion; developing accurate cost estimates for the budget, maintenance repair and minor improvements; and applying knowledge of building operations and maintenance to manage work assignments in the mechanical, electrical, and/or carpentry trades. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. You will be rated on the following Competencies as part of the assessment questionnaire for this position: ClericalComputer SkillsCustomer ServiceTechnical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The job requires the performance of job duties by use of phones and/or computers in an office or shop setting. The person in this position will also be required to walk about specific sites in the Medical Center or at least sites where work has been identified as needed. The nature of these trips is to review a specific maintenance, repair, or minor improvement request for the purpose of establishing existing conditions, the work requirements, supplies and parts required for the tasks. Such trips are typically short notice in nature and will be scheduled at the convenience of the requesting service. These tasks may require lifting, standing, walking, carrying small items such as floor plans, file folders, computer reports, small parts, some tools, or measurement equipment. The person in this position will be required to lift up to 50 pounds from time to time, as well as be required to stand for extended periods of time observing repairs or operations that require witnessing or verification. Safety procedures must be followed, and appropriate personal protective equipment (PPE) must be worn, as required for specific areas or tasks being performed. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address VA Boston Healthcare System 940 Belmont Street Brockton, MA 02301 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]