The Facility Services Assistant position is in VA Boston Healthcare System in West Roxbury, MA. The position is responsible for implementing work order responsibilities for routine and preventive maintenance. These include, but are not limited to, monitoring and reporting work order completion timeframes, providing feedback on status of work orders to the requestor, approving and disapproving requests in a timely manner.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but may not be limited to:

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/21/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position, you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience described below: SPECIALIZED EXPERIENCE GS-7: Having one (1) year of specialized experience which equipped you with the knowledge, skill, and abilities to perform the duties of the position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 grade level in the Federal Service. Examples of qualifying specialized experience includes possessing practical knowledge of the trades and work performed by shops; such as mechanical, electrical or carpentry and the installation, inspection, maintenance and improvement of both the inside and outside of building structures to effectively manage a variety of recurring maintenance, repair and replacement activities on complex equipment and machinery within a multi-building hospital facility, and prioritize as required in order to review and analyze incoming work order requests for Facilities Maintenance to determine proper routing and compliance with agency policies and procedures; approves work orders of a routine nature and refers more complex requests to proper authority; performs site investigation of work order requests to determine the scope and complexity of the job and priority of need; obtain or develop accurate cost estimates for the budget, maintenance repair, and minor improvements. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. You will be rated on the following Competencies for this position: ClericalComputer SkillsCustomer ServiceTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The job requires the performance of job duties by use of phones and/or computers in an office or shop setting. The incumbent will also be required to walk about specific sites in the Medical Center or at least sites where work has been identified as needed. The nature of these trips is to review a specific maintenance, repair, or minor improvement request for the purpose of establishing existing conditions, the work requirements, supplies and parts required for the tasks. Such trips are typically short notice in nature and will be scheduled at the convenience of the requesting service. These tasks may require lifting, standing, walking, carrying small items such as floor plans, file folders, computer reports, small parts, some tools, or measurement equipment. The incumbent will be required to lift up to 50 pounds from time to time, as well as be required to stand for extended periods of time observing repairs or operations that require witnessing or verification. Safety procedures must be followed and appropriate personal protective equipment (PPE) must be worn, as required for specific areas or tasks being performed. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Boston Healthcare System 940 Belmont Street Brockton, MA 02301 US
• Name: Jonathan Montgomery
• Phone: 734-905-2529
• Email: [email protected]