Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Supervisory Instructional System Specialist position is located Enterprise Support, Training and Development, Training Operations Division/IDDB, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Analyzes and designs, develops, implements, and evaluates (ADDIE) new and existing training programs and new training course development for the TSA workforce; and utilizes Kirkpatrick Four-Level Training Evaluation Model to analyze training effectiveness. Provides expertise, advice, and recommendations to management regarding the processes used to analyze, design, develop, implement, and evaluate both traditional and innovative education and training systems; creating performance improvement interventions to include interactive media and courseware. Develops innovative instructional processes and/or interventions to solve performance problems; researches and develops new programs in web-based or other digital delivery formats; and assists in procuring, developing, and evaluating interactive courseware and other tools necessary for the implementation of the ADDIE process, and interpreting and assisting in the development of Instructional policy as required. Creates and monitors training plans and timelines in a multi-disciplinary structured environment and obtains cooperation from multiple senior managers and staff for successful project completion. Conducts analysis of training requests to verify identified training need, identifies/analyzes possible training solutions, and recommends and develops effective solutions to performance problems. Supervisory/Managerial duties includes serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization. Note: The duties are at the full SV-J performance level.

Requirements

Qualifications

In addition to the Basic Education Requirements, to qualify for the SV-J Pay Band (equivalent to GS-14), you must have one year of specialized experience at the SV-I or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Such Specialized Experience is defined as: Experience overseeing the development and implementation of new and existing training programs, including predefining budget, revising policy and training curriculum. Experience assessing training needs through in depth training evaluation methodologies and applying knowledge of adult learning principles to address training needs. Experience serving in a leadership role, assigning work, setting priorities and employee performance standards reviewing and evaluating work and performance of subordinates, coaching and developing employees, approving leave, and recommending and/or approving disciplinary actions. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Education

In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position:

Degree: that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas:

1. Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material.
2. Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.
3. Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.
4. Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.
5. Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software.

Some positions in this series may specialize in one or two functional areas, where more specific academic preparation may be necessary. For such positions, agencies may require course work in the applicable functional area(s) as part of the above-required 24 semester hours.

For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree.

Contacts

• Address ES - Training and Development 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]