The Prescott Health Care System is currently recruiting one Health System Specialists in the Department of Organizational Excellence in Prescott, Arizona. The incumbent guides, trains, coaches, support and promotes a sustainable culture of continuous improvement. The incumbent is responsible for delivering Performance Improvement techniques throughout the Medical Center, including Lean, Facilitation, Coaching, Data Mining and Analysis, Project Management & Training.

Duties

Duties include but are not limited to the following: Organize, direct, control and coordinate group activities in a timely and effective manner. Develop written and verbal teaching materials and deliver classroom instruction. Instruct staff on implementation of guidelines and recommendations as required. Collect baseline data leveraging VA data analytics resources, identify limitations in current systems data, and analyze data. Pull, isolate and manipulate data to identify root causes of a performance issue. Convert data into numerous formats using advanced statistical models including statistical process control charts, histograms, pareto charts, and many more. Facilitate, coach, and train audiences at all levels of the organization throughout the lifecycle of a performance improvement project. Define a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line, program and/or unit level. Lead a team of subject matter experts through the project management process as required. Conduct rapid experiments and collect data to identify if the developed solutions are effective. Identify metrics performing below benchmarked standards or falling below the upper or lower control limits. Plan/conduct studies directed at reducing errors and identifying alternative systems and/or processes as applicable. Develop local data metrics and dashboards to monitor projects in progress or performance benchmarks. Identify projects critical to improving quality outcomes and maximize return on investment of utilized resources. Assess (in terms of degrees) the success or failure in attaining program operational goals/objectives. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm. Virtual: This is not a virtual position. Position Description/PD#: Health Systems Specialist- Systems Redesign/PDS0012A Relocation/Recruitment Incentives: May be authorized.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/23/2024. Time-In-Grade Requirement: GS-12 grade level: One year of specialized experience (equivalent to the GS-11 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: systems redesign, Lean, or Six Sigma coaching, training, project management, and data analyses in support of healthcare improvement activity. Specialized Experience: Green or Black Belt Certification preferred You will be rated on the following Competencies for this position: Administration and ManagementAnalysis and Problem SolvingCommunicationOrganizational Performance AnalysisSystems Engineering Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Physical Requirements: The work requires some physical exertion, such as periods of standing when teaching; some walking, bending, crouching, stooping, stretching, or similar activities when visiting work sites; and some moderate lifting and carrying. At other times the work is sedentary, requiring the use of a computer. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Bob Stump VA Medical Center 500 Highway 89 North Prescott, AZ 86313 US
• Name: Jamie Palazzolo
• Phone: 5626812978
• Email: [email protected]