Job opening: Information Receptionist (OA)
Salary: $45 146 - 58 686 per year
Published at: Dec 10 2024
Employment Type: Full-time
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
Duties
If selected for this position, you will join a well-respected team in the Support Services Section in the Administrative Division that is responsible for providing administrative functions to keep the USAO-DC operating efficiently.
Typical work assignments will include:
Ensures visitors, including witnesses with subpoenas, government officials, law enforcement officers, grand jurors/general public) are cleared properly with authorized entry.
Uses a variety of advanced word processing software functions to produce a variety of documents, tables of contents and lists of exhibits, ensuring spelling, punctuation, capitalization and grammar are correct and proper format.
Responds to inquiries, providing general information for USAO-DC and referring matters outside of USAO-DC to the appropriate agency and providing the appropriate phone number.
Communicates daily answering telephone calls and completing the screening process with visitors.
Receives, reviews and distributes incoming mail.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
- You must be a U.S. Citizen or National
- Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
- You must be registered for Selective Service, if applicable
- If selected, you may be required to complete a one year probationary period.
- You must meet all qualification requirements upon the closing date of this announcement.
- Must be able to type 40 words per minute.
Qualifications
To qualify for the Information Receptionist at the GS-05 level, you must have at least one full year of specialized experience equivalent to the GS-04 level in the Federal Service; or four years of education above the high school level; or a combination of both specialized experience and education as explained below.
Specialized experience is defined as experience that has equipped you with the competencies needed to perform the job duties. Examples of specialized experience are: answering telephone calls and determining nature of call for resolution; collecting and verifying identification information for visitors in documenting the security screening process to enter facility; producing documents utilizing office automation; screening and distributing mail; and updating reference material to ensure information is correct.
Education: Four years of successfully completed post-high school education in any field for which high school graduation or the equivalent is the normal prerequisite.
Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
In addition to meeting experience and education requirements, applicants for these positions must show possession of the following skill: typing 40 words per minute.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Education
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see
http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at
http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.
Contacts
- Address US Attorney's Office for the District of Columbia
601 D Street NW
Washington, DC 20530
US
- Name: HR Operations USAO-DC
- Email: [email protected]
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