About the Position: This position is located at the Defense Health Agency (DHA), 60th Medical Group, McClellan Air Force Base, California in the Directorate of Medicine, Medical Operations Division. This is a Direct Hire Solicitation.

Duties

Receive visitors and patients via telephone and in-person. Arrange and schedule medical appointments and determine patient eligibility for services. Perform medical records, administrative and clerical duties in support of the medical facility. Use multiple office automation software with varied functions to produce a wide range of documents, formats, etc. Retrieve data from databases or spreadsheet software to compile standard reports.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.
• Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series unless exempted for medical or administrative reasons.
• Position requires Basic Life Support (BLS) training certification from, or in accordance with, the American Heart Association and American Red Cross. Current Advanced Life Support does not supersede Basic Life Support completion.
• Qualified typist is required. Incumbent must have the ability to type a minimum of 40 WPM.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. General Experience: One year of general experience. General experience is progressively responsible clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position such as 1) performing patient records and administrative duties; 2) receive and direct calls/messages and patients/visitors, 3) schedule medical appointments; AND 4) use office automation software to produce and receive documents. OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address JT-DHA-DD83BK DHA SACRAMENTO MKT-TRAVIS AFB DO NOT MAIL Travis AFB, CA 94535 US
• Name: Army Applicant Help Desk