The incumbent serves as a Program Specialist to the Supervisory Health System Specialist (SHSS), VA Tennessee Valley Healthcare System in providing program administration, clerical needs, and coordination of administrative needs for service personnel. The incumbent provides clerical and administrative support needs for the service, which has training, patient care, research programs and outpatient clinics; all of which require coordination and/or oversight by the Chief, Medical Service.

Duties

The incumbent serves as a first echelon of contact to resolve any administrative issues and problems, etc. Responsible for coordinating administrative duties for the subsections, in an effort to guarantee the primary goal of optimally delivering high quality health care to the Veterans. Expertise in broad administrative levies is required to assist in meeting the needs of the service's long-range planning. Serves as program administration, clerical needs and coordination. Provides clerical and administrative support, such as training. Resolves any administrative issues and problems. Coordinates recruitment actions, anticipating vacancies, completes the proper paperwork, addresses employee relations. Prepares organizational charts, position descriptions/functional statements. Prepares management assessment reports from databases, written and/or oral reports. Prepares spreadsheets, charts, graphs and/or tables, including meeting agendas and minutes. Prepares and/or assist in preparing contracts and sharing agreements for the service. Responsible for recommendations having policy - making implications. Prepares policies and procedures. Writing and updating procedures. Establishes and maintains liaison with professional and administrative personnel across the enterprise. Services as Record Control liaison, ADPAC, PIV Sponsor, Veteran service level advocate, Contracting Office Representative (COR). Oversees credentialing, OPPE/FPPE and privileging documents. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8am - 4:30pm Telework: Ad-hoc VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD70881A and PD70912A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/06/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Examples of appropriate SF-50's include Within grade increases at the higher grade held: or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old. You may qualify based on your experience and/or education as described below: GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Specialized experience is defined as Properly managing documents. Properly communicating with visitors, coworkers, and senior staff members. Gathering onboarding information and ensuring properly workflow. Using automated systems. Running reports. OR, Education: To qualify based on education for this grade level you must have 1 full year of graduate level education or superior academic achievement. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education; only graduate level education will be considered. GS-09 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Specialized experience is defined as Properly managing documents. Properly communicating with visitors, coworkers, and senior staff members. Gathering onboarding information and ensuring properly workflow. Using automated systems. Running reports. OR, Education: To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education: only graduate level education will be considered. You will be rated on the following Competencies for this position: Administration and ManagementProblem SolvingRecruitment/PlacementExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is in a combination of sedentary and non-sedentary, with some walking, standing, bending, and carrying of light items, such as papers and books. Typically, the Program Specialist/Analyst may sit and do the work. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Tennessee Valley HCS - Nashville 1310 24th Avenue South Nashville, TN 37212 US
• Name: Jamaraca Houseton
• Phone: 4043683303
• Email: [email protected]