Supervisory Health and Wellness Coaches provide services to Veterans seeking self-directed, lasting changes aligned with their values. They provide support that promotes health and enhances well-being, which may support improved health related outcomes, and quality of life. Health and Wellness Coaches provide support to positively influence the relationship between lifestyle and health outcomes.

Duties

Supervisory Health and Wellness Coaches serves as subject matter experts and demonstrates an ability to provide consultation around health and wellness coaching to healthcare practitioners and other groups. Supervisory Health and Wellness Coaches develop local program proposals that encompass short- and long-term goals of the local coaching program. They also develop, evaluate, and modify the organization and management of the local program to achieve program goals. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty) and range of variety and be performed by the incumbent at least 25% of the time. Supervisory Health and Wellness Coaches have full responsibility for managing and supervising all aspects of Health Coaching operations including practice, program management, education, human resource management and supervision. Develop long-range program plans, goals, objectives and milestones and evaluate the effectiveness of the facility Health Coaching program. Evaluate employee training needs and provide training and troubleshooting for health coaches in health coaching, administrative processes and associated supporting issues. Review work during and after completion to evaluate the adequacy of methods, procedures and results; are able to apply skills and knowledge to routine and non-routine assignments; and adhere to basic policy and instructions. Responsible for networking with internal leadership and external organizations (including local voluntary agencies, state and local health agencies, support groups and educational institutions) to exchange information regarding health coaching programs and services. Assign work based on priorities, difficulty and requirements of the assignment while taking subordinates' capabilities into consideration. Interview and select candidates for positions and effect various personnel actions including promotions or reassignments. Maintain program and administrative reference materials, project files and relevant background documents and distribute/make these items available as appropriate. Work Schedule: M-F 7:30-4:00 Telework: Adhoc Virtual: This is not a virtual position. Functional Statement #:99323S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS):Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: DRTs must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Education and/or Experience. Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in behavioral or social science or related disciplines appropriate to the position. OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Certification. Candidates must be currently certified by the National Board for Health and Wellness Coaching (NBHWC). Grandfathering Provision. Employees in VHA in this occupation, under a permanent, appropriate, and legal placement on the effective date of the qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including certification. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service. Grade Determinations: In addition to the basic requirements above, the following criteria must be met when determining the grade of candidates. Experience. At least one year of experience equivalent to the next lower grade level (GS-9) directly related to the position being filled that demonstrates the clinical competencies described at that level. i.e., experience that demonstrates possession of the knowledge, skills, abilities, and other characteristics needed which include: Knowledge of current research literature related to health and wellness, including behaviors that promote a healthy lifestyle and well-being. Skill in using health and wellness coaching techniques to promote positive behavior change using one-on-one, couple or group modalities. Skill in exercising effective interpersonal communication techniques to develop and maintain strong interpersonal relationships. Ability to assist the client in developing a comprehensive personalized health plan based on a patient's action-oriented goals. Ability to identify resources internal and external to the organization that are necessary for achieving patient overall health and well-being goals. Ability to use information technology (IT) equipment and various/emerging technologies to carry out work responsibilities. Ability to document patient information using appropriate systems. AND In addition to the experience above, candidates must fully demonstrate the following KSA's. GS-11 Knowledge, Skills, and Abilities. Knowledge of interdisciplinary issues and organizational structure to serve as liaison between the Health Coaching program and other internal/external programs that affect coordination of care, healthcare access, program evaluation, as well as assessment and planning for future needs. Ability to perform the full range of supervisory duties, which include responsibility for assignment of work to be performed, competency assessments, performance evaluations, selection of staff and recommendation of awards, advancements and, when appropriate, disciplinary actions. Ability to mentor and train Health and Wellness Coaches to ensure competency in performance of Health and Wellness Coach-related duties, activities and tasks. Ability to address and resolve complex and unique patient and/or employee complaints and/or concerns. Ability to determine the continuing education needs of staff and appropriate resources to meet those needs. The full performance level of this vacancy is GS-11.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Tennessee Valley HCS - Nashville 1310 24th Avenue South Nashville, TN 37212 US
• Name: Davita Foushee Pugh
• Phone: 843-739-7502
• Email: [email protected]