The incumbent will temporarily serves as an executive personal assistant to the Chief of Staff for this complexity 1A healthcare system. The VA Ann Arbor Healthcare System supports numerous special medical programs including hemodialysis, cardiac catheterization, cardiac surgery, advanced radiographic studies, radiation therapy, as well as an extensive primary care program with 30 specialty care clinics at the Ann Arbor campus and outpatient clinics at Toledo, Jackson, and Flint.

Duties

The incumbent serves as an executive personal assistant to the Chief of Staff for this complexity 1A healthcare system. The VA Ann Arbor Healthcare System supports numerous special medical programs including hemodialysis, cardiac catheterization, cardiac surgery, advanced radiographic studies, radiation therapy, as well as an extensive primary care program with 30 specialty care clinics at the Ann Arbor campus and outpatient clinics at Toledo, Jackson, and Flint. The incumbent is responsible for providing technical and administrative support to the special project and major, complex assignments and responsibilities that the Chief of Staff assumes in his/her expanding role with the University, and VA Central Office. Duties - Ensures that the practices and procedures used by secretaries in subordinate clinical offices through the VAAAHS are consistent with those of the Director's office, VISN and VACO directives. - Exercises exclusive control of the Chief of Staff's appointments and calendar with complete authority for commitments of time. Screens calls, visitors, and patients answering questions and completing business involving established policy of routine matters without making referrals to the Chief of Staff whenever possible. - Exercises independent decision-making in routing and assigning actions and suspense dates on all correspondence coming to the Chief of Staff office on a daily basis. Maintains a log for all action items to monitor the timely completion and submission of responses. Develops and maintains a suspense system which is reviewed at least daily to flag pending issues and ensure due dates are met. - Receives and reviews all correspondence received in the office of the Chief of Staff and replies to mail not requiring the Chief of Staff's attention. Screens all correspondence prepared for the Chief of Staff signature for clarity, completeness of reply, grammatical, and procedural correctness. - Arranges conferences for the Chief of Staff on a nationwide basis and when local meetings are requested. This includes preparing agenda, notifying participants, arranging luncheons, scheduling tours and similar matters. Checks to ensure that commitments made at these meeting are met and keeps the Chief of Staff informed of the status of these commitments. - Provides staff support for the Medical Staff meetings and Clinical Executive Board meetings. This involves establishing a schedule of the meetings, disseminating the schedule to all participants, reserving rooms for meetings and getting the rooms prepared (ordering food, room set up, ordering audiovisual equipment, etc.), developing and timely distributing of agenda, compiling necessary materials for meetings, and recording and preparing minutes of the meetings. - Prepares written documents, charts, and graphs. Many of these documents are original forms or reports which require extensive experimentation to determine proper layout and format. - Other duties required that are not listed. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Secretary (OA)/PD11050 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/03/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-8 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Interchange Agreement: Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement. For more information regarding the VA Interchange Agreement please visit: https://www.opm.gov/policy-data-oversight/hiring-authorities/competitive-hiring/. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: -Performing detail-oriented tasks and making decisions on disposition of those tasks independently. -Scheduling, timekeeping, and VA travel. -Running meetings or conferences and taking minutes. -Arranging meetings with a large quantity of attendees. You will be rated on the following Competencies for this position: Administration and ManagementClericalOrganizational Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The incumbent's work is mostly sedentary; however, some walking, standing, bending, and carrying of light-to-medium weight items is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Ann Arbor VA Medical Center 2215 Fuller Road Ann Arbor, MI 48105 US
• Name: Justin Pongtornwatchakorn
• Phone: 2162091252
• Email: [email protected]