OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Duties

This position is overseen by the Employee Education department. The primary purpose of this position is to provide full service support to the Employee Resource Center (ERC) as well as ancillary TMS support as needed by the Employee Education Department. Major Duties: Provide full oversight and management of the Employee Resource Center (ERC) to ensure effective operation of all hosted activities Maintain, set up, and tear down classroom furniture, equipment and supplies for all hosted activities. Responsible for inventory, maintenance, check-out, and storage of all classroom supplies and laptops. Responsible for the upkeep of the classrooms, to include coordinating cleaning and entering work orders for room repairs. Manage all classroom reservations and the facility-wide room reservation software. Provide technical support for all classroom equipment, including TVs, projectors, DVD players, Smart Boards, videoconferencing equipment etc. Troubleshoot equipment issues and make equipment adjustments and repairs. Responsible for providing TMS Help Desk support and becoming a TMS administrator. Provide support for educational activities that enhance the Employee Education training programs. Perform additional duties as assigned to include purchase card holder, NEO assistance, and eTTR assistance. Work Schedule: Monday-Friday, normal business hours Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Training Technician/PD04069O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved PCS Appraised Value Offer (AVO): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements 30 days from the closing date of this announcement, 12/03/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Organizing and reporting on collected information; Knowledge of computers and computer software; Understanding of basic audiovisual equipment; Working knowledge of basic electronic communication devices; Diagnosing, solving, and correcting equipment operating problems; Handling conflicts and problems with customers. You will be rated on the following Competencies for this position: CommunicationsCustomer ServiceManages and Organizes InformationTechnical Problem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires some physical exertion such as extended periods of standing, frequent bending, reaching, stooping, lifting of moderately heavy items, or similar activities necessary to set-up/tear-down classroom furniture and supplies and maintain/repair equipment. Lifting of moderately heavy items (50 pounds) such as furniture is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.



Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Clement J Zablocki Veterans Administration Medical Center 5000 West National Avenue Milwaukee, WI 53295 US
• Name: Audriana Rosas
• Phone: 414-712-8261
• Email: [email protected]