Job opening: Management and Program Analyst
Salary: $73 690 - 131 452 per year
Published at: Nov 26 2024
Employment Type: Full-time
This position is located in Management Directorate, Intake and Document Production, Document Management Division.
As a Management and Program Analyst, you will perform a wide range of administrative and analytical duties in support of the organizational operations.
Duties
The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
Implements, coordinates, and/or oversees a variety of management programs and activities that support the processing of immigration and citizenship benefit requests.
Designs, executes, and engages in specialized studies focused on key functions that enhance program improvement and innovation.
Responsible for conducting analytical reviews to support document management operations by analyzing data, recommending actions, tracking expenditures, assisting with annual plan reviews, and addressing efficiency-related issues in program areas.
Serves as a liaison between managers, supervisors, and staff across the agency, as well as with external stakeholders to effectively execute projects and programs, deliver technical assistance, and facilitate training initiatives.
Plans, organizes, creates, and provides training for managers, supervisors, and analysts on all aspects of quality control and sampling for the assigned program areas, including requirements, analysis, reporting, forecasting, and maintenance.
Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 12/05/2024.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 12/05/2024.
GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Assisting in overseeing a diverse array of projects and programs to within the organization to meet mission requirements.
Preparing and participating in special studies that aid in program development and efficiency.
Developing and updating standard operating procedures (SOPs) that clearly outline the tasks performed.
Facilitate project and program planning by coordinating briefings and presentations for integrated project teams and supervisors.
OR
You may substitute a doctoral degree (PhD or equivalent degree) or three (3) full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Manage initiatives and activities to provide guidance and analysis to management and staff.
Conducting data analyses to present assessment results and brief management, utilizing a range of programs to deliver comprehensive reports.
Providing technical assistance and direct support to managers and supervisors in a variety of matters to meet mission requirements and department policies.
Designing and implementing controls for data submissions while reviewing each for substance, compliance with instructions, and completeness before final approval and project execution.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 12/05/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Education
EDUCATIONAL SUBSTITUTION: There is no educational substitution at the GS-12 grade level.
COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-11 level only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website:
General Schedule Qualification Standards.
Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Common definitions for hiring terms found in this announcement.
