The incumbent serves as a Supervisory Civilian Pay Technicians -CPT supervising subordinate CPTs and performs civilian pay program work in direct support of the Veterans Health Administration (VHA) Veterans Affairs Medical Center (VAMC), under the Finance Service. The Supervisory CPT works closely with the following: subordinate CPTs; VA's Finance Service Center (FSC); servicing Human Resources (HR); all levels of VAMC supervisors, employees and union partners on all matters relating to payroll.

Duties

Duties include, but may not be limited to the following: Serves as local technical payroll experts to VAMC staff and provide data, reports, guidance, and resolutions to payroll issues across the VAMC through research, resolution and response to verbal and written pay and leave inquiries from employees, supervisors, Financial Service Center (FSC), HR staff, Veterans Integrated Service Network (VISN) and VA Central Office (VACO) officials. Promoting effective utilization of employees to achieve program goals and ensure efficient and economical work. Setting and adjusts short-term priorities and prepare schedules for completion of work as necessary. Developments resolutions and/or solutions to unique or regular and recurring payroll errors based on recommendations from CPTs and/or review of reports or other pay related documents and/or issues that commonly arise. Elevating any payroll errors that cannot be resolved locally to appropriate external offices such as HR, Financial Service Center (FSC) or Defense Finance Accounting Service (DFAS). Resolving the most complex and sensitive payroll issues to include: court cases; Congressional inquiries/complaints; direct Department of Treasury, Internal Revenue (IRS), Department of Labor (DOL) or other federal agency (outside of VA) related requests/actions. Tracing errors involving correction of pay covering long periods of time, requiring extensive research to identify and resolve pay issues. Resolving problems, when necessary, referred or received by other external offices or employees (including garnishment questions, child support inquires, questions from Office of Workers Compensation Program (OWCP) bank discrepancy questions and paperwork from unemployment offices). Establishing and develops, or reviews development of, instructions or Standard Operating Procedures (SOP)s for subordinate. Resolving or reviews subordinate CPTs work with difficult reconciliations requiring the most in-depth analysis of adjustments and corrective entries. Ensuring subordinates run daily reports and regularly monitor reports generated in multiple systems; review reports to ensure consistency and ensure any errors found are resolved based on well established procedures. Performing other related duties as assigned. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Civilian Pay Supervisor/PD99378S Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/30/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 8 position you must have served 52 weeks at the GS 7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: For the GS-8 grade level, you must have one year of specialized experience equivalent to at least the next lower grade level (GS-7) that equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of an Civilian Pay Supervisor, and that is typically in or related to the work of the position to be filled. Specialized experience includes, but not limited to: leading/overseeing payroll processing and providing guidance to staff in the interpretation of policies, regulations, laws, etc., for a variety of pay plans; training staff on payroll procedures; advising and counseling staff on payroll and administrative matters; utilizing an automated pay system; and resolving pay and time/attendance issues. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Physical demands are of the type that would normally occur in an office environment. Stress levels mount during regularly occurring accounting timeframe deadlines - monthly, quarterly and end-of-fiscal year. The majority of time is spent seated. Requires some walking, bending, standing, lifting and climbing stairs. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Richard L Roudebush VA Medical Center 1481 West Tenth Street Indianapolis, IN 46202 US
• Name: Maritha Mabins
• Phone: 317-294-3480
• Email: [email protected]