About the position: This position will be assigned to the 811 Force Support Squadron/ FSW at the Pentagon. This a full-time position guaranteed 35 hours per week.

Duties

Assists the Outdoor Recreation Director in the economic and efficient operation of the Information, Tickets and Travel (ITT) Desk. Works with the Director to implement higher level directives; makes recommendations for improved services; develops promotional programs to increase participation. Assists with the development of the annual budget and financial planning to include sales, contracts, programs and capital requirements. Tracks ticket inventory, making adjustments necessary to meet budget goals. Reviews and evaluates sources used for the purchase of supplies, equipment and resale items; establishes new or varied sources for improved selection to better meet changing customer demands. Resolves deviations and problems through proper sources. Responsible for staff training. Responsible for conducting inventory of equipment/supplies and ensuring appropriate stock levels are maintained. Oversees operation of desk. Designs and develops publicity/ marketing materials to promote use of facility. Receives and resolves customer complaints and requests. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12613318

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires specialized experience in a facility which provides basic knowledge of programs, procedures, and rules, and which provided an in-depth knowledge of the operations of at least one of the functions of an ITT facility.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/04/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Progressively responsible experience which provides a general knowledge of management principles and practices. Experience may have been gained in an operation, administrative or managerial position, which included responsibility for various phases of operations, such as desk management, facility/equipment management. Specialized experience in a facility which provides basic knowledge of programs, procedures, and rules, and which provided an in-depth knowledge of the operations of at least one of the functions of an ITT facility. Successful completion of a National Agency Check with Inquiries (NACI) is required.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

Contacts

• Address JBAB Pentagon Community Services Flight 11 FSS/FSCN 12 Brookley Ave JB Anacostia-Bolling, DC 20032-5000 US
• Name: JB Anacostia-Bolling NAF HR Office
• Email: [email protected]