This position is located with the U.S. Department of State, Office of the Inspector General (OIG), which has statutory oversight responsibility covering the Department, the U.S. Agency for Global Media (USAGM), and the International Boundary and Water Commission (IBWC). The mission of the Office of Information Technology (IT) Operations Office is to employ a mission-centric approach to IT operations focused on customer service, collaboration, and innovation.

Duties

One position will serve as the Supervisory Information Technology Specialist with an emphasis on Systems. This person will serve as the primary systems technical consultation and source of authoritative information regarding all aspects of assigned area of responsibility to ensure all continuous operations of all OIG systems and application, end user interoperability, technical, and quality assurance oversight for IT Managed resources. Servers as the Systems and database subject matter expert (SME) on the IT infrastructure team.  Perform a variety of the most difficult integration and complex configuration duties requiring the application of expert knowledge, analyzing emerging requirements, assessing the feasibility of new systems, and identifying the causes of complex operational problems while making sure that information assurance principles are applied to every step of the process under all circumstances.

Requirements

• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
• U.S. Citizenship is required.
• Must be able to obtain and maintain a Top Secret security clearance.
• Incumbent will be subject to random drug testing.
• Males born after 12/31/1959 must be registered with Selective Service.
• Overtime may be required on short notice to include nights, holidays, and weekends in support of related mission requirements, as a condition of employment. Approved overtime hours will be compensated with overtime pay or compensatory time.

Qualifications

Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience in resolving critical problems in organization wide systems. Experience in providing technical expertise to teams. Experience in testing and evaluating complex system software and hardware. Experience in developing new system approaches and techniques to be used within the organization and by others. Skilled in setting up centralized systems to collect and analyze systems and applications. Experience in planning work of others, setting priorities, and providing guidance throughout the work progress. Experience in addressing work related issues amongst employees. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position.

Education

Education requirements do not apply to this vacancy announcement.

Contacts

• Address U.S. Department of State 1700 N Moore St SA-39, rm 840 Attn: OIG Rosslyn, Virginia 22209 United States
• Name: Helpdesk
• Phone: 703-284-1816
• Email: [email protected]