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Job opening: RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT)

Salary: $98 232 - 127 698 per year
Published at: Nov 18 2024
Employment Type: Full-time
Opened Area(s) of Consideration: 1, 2 DEFINITION OF AREA(S) OF CONSIDERATION: Area 1 - All current on-board AKNG T5 Competitive or Excepted Service Employees. Area 2 - All other current onboard AKNG T32 Excepted Service Employees. PDCN: T5553000 Selecting Supervisor: Christen Brewer

Duties

Serves as the subject matter expert and administrator in the development and implementation of policy and program guidance governing knowledge management (KM) initiatives pertaining to the Army, Air, and State National Guard. Provides technical oversight and guidance to senior leadership in support of National Guard Bureau (NGB) and State objectives. Determines how content will be structured, shared, controlled, and made accessible to meet the organization's needs. Develops the organization's KM training and certification for Knowledge Management Representatives (KMRs). Serves as the KM working group Vice Chair to address policies, challenges and emerging requirements. Researches, coordinates, collaborates, and reviews annually updated documents published at the national level (NDAA, DoD Strategies) that can change or update KM guidance/framework, and responds to inquiries from higher level officials (Chief of Staff, TAG). Develops, prepares, and presents briefings requiring written analysis, charts, graphs, and reports to provide clarity on technical and operational issues. Develops pilot programs, and metrics for evaluating KM initiatives. Develops a Core Team and recommends appointment of KM representatives to resolve knowledge management issues. The core team forms the basis of the multi-functional knowledge management working group drawn from all staff sections. Provides technical guidance and assigns work priorities to the KM Core Team, working groups and representatives engaged in the KM activities. Plans and initiates KM meetings. Conducts continual KM assessments for increased organizational communication, efficiency, and effectiveness. Provides technical guidance for software developers in order to implement software solutions for dashboards, Common Operational Picture (COP), collaborative web-based initiatives, and communication tools. Develops the scope of work for contract submission. Serves as the organization's Site Collection Officer (SCO). Works unilaterally with other agencies (Department of Homeland security, Cybersecurity and Infrastructure Security Agency, Department of Emergency Management), and industries to standardize knowledge management practices. Provides consultation to the Adjutant General and key leaders in policy, training, strategic initiatives and procedures. Provides support and assistance in the development, design, setup, and maintenance of the KM network for dissemination to a broad and diverse audience. Provides deficiency reports to the commander's critical information requirements (CCIR) analysis. Focuses on essential elements of knowledge flow. Provides reports to higher headquarters to facilitate the KM initiative. Coordinates and integrates the creation and organization of the COP and appropriate dashboards for shared understanding. Develops knowledge maps for the organization's networks to track knowledge flow. Advocates utilization, design and information availability of online platforms (mobile app, social media, MS products). Establishes roles and responsibilities for supporting a KM environment. Maintains the continuous development of new organizational and online communities of practice. Institutes a change management program, acting as the Trusted Agent of change. Moves the organization toward a knowledge-centric culture. Employs the Assess, Design, Develop, Pilot, & Implement (ADDPI) methodology and framework to guide project management in all KM solutions. Initiates pilot projects using KM tools and techniques. Certifies content is compliant with all guidance, policy, and instruction from DoD, Army, Air Force, NGB, The Army Training and Doctrine Command (TRADOC) and State. Employs the latest Internet technologies to provide access and the ability to attain effective collaboration across all organizations. Applies enterprise processes and technologies to capture, store, organize, share, and control implied and direct knowledge. Maintains comprehensive knowledge and awareness of National Institute of Standards and Technology (NIST.SP 800-53 and 800-171), and DoD Risk Management Framework (RMF) DODI 8510.01. Provides training to internal (section and team members), higher (directorates), subordinate (teams or individuals), lateral (section and team members), joint (multi branch), inter-governmental (attached or employed state partners), and multinational mission partners (State Partnership Programs). Develops training programs for implementation by senior leadership for knowledge management practices using EIS with the purpose of encouraging KM. Appraises KM training programs and procedures to maintain the integrity of the program through Continuous Process Improvement (CPI). Develops and sustains virtual libraries, knowledge maps, and other material. Tracks projects and programs from conception-to-completion for KM related publication products, site content and media items. Performs other duties as assigned.

Requirements

  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • U.S. citizenship is required.
  • This position is subject to provisions of the DoD Priority Placement Program.
  • Bargaining Unit: Non- Bargaining.
  • Must be registered for Selective Service, see Legal and Regulatory Guide.
  • May be required to obtain and maintain a satisfactory security clearance.
  • APPOINTMENT FACTORS: T5 Excepted Service appointment in the Alaska National Guard.
  • Indefinite employees may be separated with a 30 day notice OR may be converted to permanent without further competition.
  • If a permanent technician with the AKNG is selected for an indefinite position which crosses service boundaries or funding categories (i.e., AKARNG to AKANG or vice versa, or JBER to Eielson, or T32 to T5), the appointment will be "Indefinite".
  • Incumbent is subject to termination due to loss or reduction in funding for this position.
  • Certification as a knowledge manager through accredited programs is desired.
  • Individual must possess a secret clearance and may be required to obtain a top-secret clearance with eligibility to access sensitive compartmented information (TS-SCI).
  • The incumbent shall comply with the requirements of the certification program and will be required to obtain and maintain certification. Certification requirements is IAT level I per DoD Instruction 8570.01-m.
  • Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
  • The employee may be required to travel in military and/or commercial aircraft to perform temporary duty assignments.
  • The work may require the employee to drive a motor vehicle and if so, an appropriate valid driver’s license is required.
  • This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. This will not exceed 14 days per year unless otherwise approved in advance by the TAG.
  • DESIRABLES: Two years experience of Joint Staff Operations.

Qualifications

SPECIALIZED EXPERIENCE is experience which is directly related to the position to be filled and which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of this position. GS-12 - Must have at least 1-year specialized experience equivalent to at least the next lower grade, GS-11. Provides technical oversight and guidance to senior leadership in support of National Guard Bureau (NGB) and State objectives. Develops a Core Team and recommends appointment of KM representatives to resolve knowledge management issues. The core team forms the basis of the multi-functional knowledge management working group drawn from all staff sections. Provides technical guidance and assigns work priorities to the KM Core Team, working groups and representatives engaged in the KM activities. Employs the Assess, Design, Develop, Pilot, & Implement (ADDPI) methodology and framework to guide project management in all KM solutions. Initiates pilot projects using KM tools and techniques. Certifies content is compliant with all guidance, policy, and instruction from DoD, Army, Air Force, NGB, The Army Training and Doctrine Command (TRADOC) and State. Provides training to internal (section and team members), higher (directorates), subordinate (teams or individuals), lateral (section and team members), joint (multi branch), inter-governmental (attached or employed state partners), and multinational mission partners (State Partnership Programs). **In order to use education as a substitution for experience or as a combination of experience and education, you must submit a copy of your transcripts. If submitting transcripts from foreign universities/colleges, you are required to submit a credential evaluation from a private U. S. organization that interprets your foreign education or degree. To be acceptable for Federal employment, foreign education must be equivalent to education or degrees acquired at accredited colleges, universities, or educational institutions in the United States. EXPERIENCE REQUIREMENTS: Resume must have complete dates and hours worked per week for each occurrence of both civilian and military employment (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk) Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above, in detail; otherwise, you will not be considered qualified for this position. Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience, training, and education must show possession of the knowledge, skills and abilities needed to fully perform the duties of the position.

Contacts

  • Address Alaska Air National Guard P.O Box 5800 JBER, AK 99505 US
  • Name: Lucy Dieterich
  • Phone: (907) 428-6462
  • Email: [email protected]

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