Job opening: RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT)
Salary: $81 956 - 106 541 per year
Relocation: YES
Published at: Sep 16 2024
Employment Type: Full-time
Opened Area(s) of Consideration: 1, 2
DEFINITION OF AREA(S) OF CONSIDERATION:
Area 1 - AKNG Permanent or Indefinite technicians.
Area 2 - All AKNG members.
PDCN: D2533000
Selecting Supervisor: Timothy Kile
Duties
Develops and implements Army policy and programs governing the implementation and management of Knowledge Management (KM) initiatives. Determines how content will be structured, shared, controlled and made accessible to meet the organization's needs. Recommends appropriate technologies to support current policies and practices. Advises on opportunities presented by emerging technologies for improvement. Develops guidance and policy on processes to institutionalize these practices within the ARNG that interface with civilian and other applicable networked systems.
Identifies and establishes roles and responsibilities for supporting a knowledge management environment. Builds knowledge working groups/teams across the Major Subordinate Commands (MSCs) throughout the state. Develops a migration plan for content to support and promote knowledge management. Supports and maintains the continuous development of new communities of practice. Promotes the KM model in the organization. Institutes a change management program to assist in moving toward a knowledge-centric culture. Employs various techniques to support the needs of the ARNG Staff through various knowledge mapping and audits. Ensures distribution of all knowledge management systems within all operational environments in support of ARNG modularity and transformation. Responsible for working with Program Executive Offices, NGB and Defense Information Systems Agency (DISA) to facilitate integration of software to ensure establishment of technical and procedural measures. Allows efficient and effective knowledge sharing between NGB, ARNG, DA, DoD, interagency partners, and other federal and state systems.
Collaborates with assigned KMs at all levels of DoD and Joint Staff. Ensures that the KM tools employed have the ability to attain effectiveness. Facilitates a formulated Knowledge Management Working Group (KMWG) from across all directorates and MSCs to integrate planning, development and implementation of knowledge programs. KMWG considers all commander's guidance, policy letters, plans/orders, and SOPs, and other sources when developing standard practices. KMWGs use collaborative web portals built on Web-Based Applications and data bases. Analyzes, develops, evaluates, advises and improves work methods and procedures through information management automation. Works unilaterally with a team of IT Specialists that perform portal administration and content management duties. Provides technological solutions to all levels of the organization. Resolves database management system DBMS inconsistencies across the organization in coordination with other information technology specialists and systems. Provides technical expertise and training on system operations, and web/portal management.
Defines and establishes KM tasks in support of the published policy. Serves as the KM transformation facilitator for continual improvement of processes throughout the organization. Identifies internal/external best KM practices. Establishes methodology for sharing these across Army systems and Staff, MSCs, CONUS Staff and augmentees deployed worldwide using the ARNG website/portal. Coach's communities of best practices across the organization.
Implements processes for identifying and validating Subject Matter Experts (SMEs). The KM will provide training to internal, higher, subordinate, lateral, joint, inter-governmental, and multinational mission partners. Develops training programs for senior leadership to implement knowledge management practices using Enterprise Information Systems (EIS) with the purpose, of encouraging knowledge management tools. Facilitates training and procedures to enforce KM guidance. Integrates training requirements stemming from knowledge management solutions into the overall training plan. Evaluates KM training programs and procedures to maintain the integrity of the program through continuous process improvement. Promotes KM proficiency throughout the organization.
Performs other duties as assigned.
Requirements
- Alaska Army National Guard membership is required.
- Males born after 31 December 1959 must be registered for Selective Service.
- Federal employment suitability as determined by a background investigation.
- May be required to successfully complete a probationary period.
- U.S. Citizenship and Secret Clearance is required.
- Bargaining Unit: Non- Bargaining
- APPOINTMENT FACTORS: Excepted/Officer in the Alaska Army National Guard.
- MILITARY GRADE REQUIREMENT: Due to the nature of this position, the minimum military grade is Sergeant First Class (SFC/E7) and the maximum military grade is Captain (CPT/O3).
- Incumbent is subject to termination due to loss or reduction in funding for this position.
- Certification as a knowledge manager through accredited programs is desired.
- Individual must possess a secret clearance and may be required to obtain a top-secret clearance with eligibility to access sensitive compartmented information (TS-SCI).
- The incumbent shall comply with the requirements of the certification program and will be required to obtain and maintain certification. Certification requirements is IAT level I per DoD Instruction 8570.01-m.
- Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
- The employee may be required to travel in military and/or commercial aircraft to perform temporary duty assignments.
- The work may require the employee to drive a motor vehicle and if so, an appropriate valid driver’s license is required.
- This is a National Guard dual status technician position which requires military membership.
Qualifications
SPECIALIZED EXPERIENCE /EDUCATION is experience/education which is directly related to the position to be filled and which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of this position.
To qualify for this GS-11 position, you must meet the Specialized Experience, Education, or a combination of both as described below:
Specialized Experience - Must have at least 1-year specialized experience equivalent to at least the next lower grade, GS-09. Develops and implements Army policy and programs governing the implementation and management of Knowledge Management (KM) initiatives. Determines how content will be structured, shared, controlled and made accessible to meet the organization's needs. Recommends appropriate technologies to support current policies and practices. Identifies and establishes roles and responsibilities for supporting a knowledge management environment. Develops a migration plan for content to support and promote knowledge management. Supports and maintains the continuous development of new communities of practice. Analyzes, develops, evaluates, advises and improves work methods and procedures through information management automation. Identifies internal/external best KM practices.
OR
Education - Possess a Ph.D, an equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree. NOTE: In order to be considered for this position using education as a basis of qualification, you must submit a copy of your transcripts.
OR
Combination - A combination of Specialized Experience and Education as described above. Only graduate education in excess of that required for a Master's degree or equivalent may be used when combining education and experience to meet the total qualification requirements. NOTE: In order to qualify for this position using a combination of experience and education, you must submit a copy of your transcripts.
EXPERIENCE REQUIREMENTS:
Resume must have complete dates and hours worked per week for each occurrence of both civilian and military employment (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk) Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above, in detail; otherwise, you will not be considered qualified for this position.
Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience and/or training must show possession of the following knowledge, skills and abilities needed to fully perform the duties of the position:
- Positions with this level of knowledge require skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. The issues or problems deal with readily observable conditions (e.g., office or shop layout, workflow, or working conditions), written guidelines covering work methods and procedures such as performance and production standards, and information of a factual nature (e.g., number and type of units produced or capability of equipment). Included at this level is knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records. Assignments typically involve using qualitative and quantitative analytical techniques such as: literature search; work measurement; task analysis and job structuring; productivity charting; determining staff to workload ratios (e.g., span of control); organization design; space planning; development and administration of questionnaires; flowcharting of work processes; graphing; and calculation of means, modes, standard deviations, or similar statistical measures. Assignments require skill in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures.
Contacts
- Address Alaska Army National Guard
P.O Box 5800
JBER, AK 99505
US
- Name: Lester Nathaniel Tuazon
- Phone: 907-428-6351
- Email: [email protected]
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