The purpose of this position is to provide clerical and technical support for the Ambulatory Care Department in order to promote and maintain the efficient functioning of the department. The incumbent will report to the Supervisory Clinical Nurse of Ambulatory Care, Division of Nursing Services in Crownpoint, NM.

Duties

Receives patients and visitors as a receptionist for the Ambulatory Care Department Answers questions and directs outpatient visitors to appropriate clinical locations Maintains the appointment system using automated systems Maintain Medical Records, keep current by updating addresses, location of resident and telephone numbers when indicated Maintains and adheres to confidentiality of Medical Records and communication with patient in accordance with the Privacy Act, HIPAA, and IHS Standards. Receives and direct calls to appropriate personnel of the Ambulatory Care department Maintains cleanliness of the reception are and the Unit in general Types, copies and distribute unit correspondence and memos.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): GS-05: One (1) year of specialized experience equivalent to at least the GS-04 grade level; OR, Four (4) years above high school. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience in scheduling patient appointments, retrieving patient charts, printing Health Summaries, stamping patient care encounter forms and appropriate charge tickets, and delivering to appropriate staff. Performs clerical duties related to patient referrals, admissions, and discharges and routes patient records according to established protocols. Keeps patients records in order with all forms properly identified. Maintains record confidentiality and safeguards medical information. Able to assess the patients need for urgent and emergent appointments with appropriate provider and clinic. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Crownpoint Healthcare Facility PO Box 358 Crownpoint, NM 87313 US
• Name: Navajo Area IHS Human Resources
• Email: [email protected]