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Job opening: Visitor Services Assistant

Salary: $45 146 - 58 686 per year
Published at: Nov 18 2024
Employment Type: Full-time
Two vacant positions are located at the National Mall and Memorial Parks, in the Division of Permits Management. This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of two years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

Duties

Provides information regarding the need for issuing various types of permits including weddings, picnics, sporting, special events, 1st amendment demonstrations and general park information. Monitors special use permit activities for compliance with park-established conditions and agency policy. Serves as a member of a task and event oriented team by operating and maintaining an information desk which includes answering phones, greeting visitors, and accepting applications and collecting fees. Performs general administrative tasks such as filing, copying, and other tasks. Collects a variety of data and disseminates information via park website, site bulletin boards, and compiles data for daily reports.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-11/22/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Providing routine information to the public involving natural, historic, or cultural topics and answering recurring questions; providing assistance to the public in a business or recreation setting such as assisting those who have lost personal items; compiling and analyzing data/information to report by using software programs such as, word processing, spreadsheet, or database (e.g. Excel, Access, Word, or similar operating systems); and/or greeting the public, collecting fees, and disseminating information on programs or events. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least four years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. You must include transcripts. -OR- Successful completion of a combination of education and experience as described abovethat when combined equal at least 100% of the minimum qualification requirement for the GS-05 level. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study beyond the second year is equivalent to 6 months of specialized experience. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

  • Address NPS Inflation Reduction Act 1849 C St. NW Washington, DC 20240 US
  • Name: Lirian Penn
  • Email: [email protected]

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