About the position: This position will be assigned to the Resource Management Flight. This position is Regular Part Time and does include benefits

Duties

Duties and Responsibilities: Responsible for installing, testing, maintaining and upgrading network operations software for fifteen activities. Ensure all equipment is PII compliant. Monitors ongoing operation of network systems to ensure hardware and software are functioning properly and that operational standards are met. Uses established computer techniques to identify and promptly resolve network-related problems within the organization. Troubleshoots hardware, software, and Local Area Network (LAN) problems. Identifies and determines correct action to be taken in case of individual job failures not covered by standard procedures. Resolves partial system failures (software or hardware related) by providing for revised applications of system operating capabilities, which involves working through or around the problems with reduced capacity and readjusting the system when full operating configurations are resolved. Collaborate with external organizations to identify problems with applications, operation systems, or hardware that are difficult to pinpoint. Suggests methods for sequencing and software/hardware configuration to accept new requirements and resolve processing malfunctions. Adapts or develops new work procedures and instructions for applications by self or others. Administers the process to consider user request for additional computer hardware and software. Analyzes processes and/or problems relative to the design of selection of automated systems. Coordinates with other base agencies and contractors to ensure compliance standards are met. Maintains an extensive Organizational inventory of computer hardware and software. Assist in the installation and testing of computer upgrades and updates. Make system improvement recommendations. Maintains established applications programs and modifies program contents to provide new data and output when such changes do not modify original programming logic and technique. Reviewer and approver for squadron purchase orders for computer equipment, hardware, software, specifications, and compatibility with current equipment. Disposes of old and outdated systems IAW DoD Standards. Implements security plans, procedures, and training to comply with Wing, Air Force, and DoD Standards. Provide customer training and assistance on new computer systems. Provides technical assistance to current and potential users of system to minimize computer disruptions. Provides support assistance on DLS, Qubica, SETS, Aloha, Foodtrac, Qustodio, QOLNET in response to customer requirements. Serves as the Unit's Cyber Security Liaison (CSL), Information Assurance Officer (IAO) and Computer Support Administrator (CSA). Meets all suspense in a timely manner. Required to travel IAW JTR to attend conferences, training sessions, and other related meetings. This is a Position of Trust. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12612170

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires a pre-employment physical.
• This is a drug testing position.
• Valid Drivers License.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/22/2024 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Education: Must have Undergraduate or Graduate Education: Degree in computer science, information systems management, or technology management; or degree that provided a minimum of 24 semester hours in or one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Qualifying Experience: Installing and configuring firewalls (i.e., Cisco, Juniper, McAfee, or equivalent) and network operating systems (i.e., Windows Server, Virtual Machine (VM)ware, Unix, z/OS, or equivalent); experience working with Storage Area, Local Area, and Wide Area networks (i.e., setting up, providing technical support, and/or maintaining networks); experience using database query language (i.e., Structured Query Language-SQL, Data Manipulation Language-DML, or equivalent) to communicate with database management systems. Note: Experience above should demonstrate these four competencies: Attention to Detail-Such as testing network and gaming systems applying multiple test scenarios and documenting results. Customer Service-Such as providing assistance to both internal and external customers; assessing customers' needs, meeting quality standards, and evaluating customer satisfaction. Oral Communication-Such as communicating complex network issues to customers or field technicians in remote locations; providing training to newer field technicians; making recommendations on hardware upgrades. Problem Solving-Such as while monitoring network traffic and patterns documenting network latency problems; then identifying source of problem; develop feasible approaches in resolving the issue. Condition(s) of Employment: Successful completion and favorable applicable background investigation (Tier 1 Level) is required. This position requires IA certification IAW DoD 8570-01-M within six months from date of hire. Must be able to obtain and maintain a Security + certification within twelve months from date of hire. This position may require occasional CONUS travel for official business. Must be physically able to frequently lift, handle and carry objects weighing up to 50 pounds, and with assistance, objects up to and over 50 pounds. "This is a drug testing designated position. The incumbent is subject to random testing for drug use." You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Davis-Monthan Resource Management Flight 355 FSS/FSCN 3515 Fifth Street, Bldg. 3200, Rm 217 Tucson, AZ 85707-5000 US
• Name: Davis-Monthan NAF HR Office
• Email: [email protected]