The position serves as the Medical Support Assistant (OA) for the Dental Department located at the Clinton Indian Health Center in Clinton, OK. The purpose of this position is to provide dental reception and administrative support to the dental clinic. Administrative support will be in the areas of patient and personnel management, official communications, dental coding, fiscal management, and program documentation. This position reports to the Supervisory Dentist of the Clinton Service Unit.

Duties

Provide administrative and clerical support to the Dental department. Organize work assignments to effectively and efficiently complete assigned tasks while maintaining confidentiality. Use manual, electronic, and automated systems to perform a variety of assigned tasks in support of the department. Provide exceptional customer service to ensure all contacts receive proper resolution to their problems in a courteous and professional manner.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-04: Applicant(s) must meet one of the following minimum requirements to meet the GS-04 level: Your resume must demonstrate at least one (1) year of general experience. General experience is progressively responsible for clerical, office, or other work that indicates your ability to perform the work of this position at the GS-04 level; OR Two (2) years of education above the high school level. Education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university; OR Combination of education and experience that when fully combined meet fully meet the minimum qualifications for this position. GS-05: Applicant(s) must meet one of the following minimum requirements to meet the GS-05 level: Your resume must demonstrate at least one (1) year of general experience equivalent to at least the GS-04 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Perform patient registration in a clinic or hospital setting such as interviewing patients, updating patient information, and verifying insurance information; Provide a full range of administrative support, reception, and clerical duties; Schedule appointments and manage calendars efficiently; Handle patient inquiries and provide information regarding services offered; OR Four (4) years of education above the high school level; OR Combination of education and experience that when fully combined meet fully meet the minimum qualifications for this position. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. Typing Proficiency: Must be able to type at least 40 words per minute based on a 5-minute sample with three or fewer errors. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Clinton Service Unit Rt 1 Box 3060 Clinton, OK 73601 US
• Name: Satin Deer
• Phone: 405-740-2700
• Email: [email protected]