The incumbent works under the supervision of the Associate Chief of Staff/Education (ACOS/E), Designated Educational Official (DEO) in the Chief of Staff Service, to provide program support to meet academic affiliation requirements.

Duties

Duties include but are not limited to: Responsible for the annual in-processing of 500+ personnel (i,e, students, residents, interns, etc.) that complete educational training program requirements at the facility. Incumbent is responsible for ensuring and maintaining accounts and remote access when needed. Aids, advises, supports, trains, and participates conflict resolution as required. Creates or collects, maintains, and processes documentation. Supports administrative duties of multiple services facility-wide. Provides remediation, advice, support, training, and conflict resolution as required. Reviews and processes of all formal requests for rotation and preceptor, verification of provided credentials and electronic archiving of approved requests. Plans, prepares, and submits budget requirements/requests. Develops and maintains a variety of databases in order to track the onboarding and tracking of medical residents and students, as well as financial transactions associated with program. Experience working with administrative policies and regulations and the ability to apply them to practices related to clinical education programs. Displays good communication skills and the ability to clearly convey information to a variety of stakeholders in a timely manner. Mastery of a wide range of qualitative and quantitative methods for assessment and improvement of program effectiveness or the improvement of complex management processes and systems. Work Schedule: Monday to Friday 8:00am- 4:30pm. (Subject to change based on the needs of the Agency) Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD046750 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/28/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to the GS-9 level in the Federal service that has equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Program Specialist position. Specialized experience includes: Experience working with law, policies, procedures, and timekeeping systems; experience in inputting data in system to track, maintain attendance records and facilitate employee time and attendance; experience with travel orders, travel processes and authorizations; experience using Word documents, Excel spreadsheets, PowerPoint slides, etc. to prepare correspondence, prepare reports, and disseminate information, conduct and record meetings; experience in oral and written communication to interface with other agencies and commercial providers. NOTE: This experience must be supported by your resume to be creditable. OR Substitution of Education: I have successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M. if related (Transcripts required). NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR Combination of Experience and Education: I have a combination of specialized experience as described above and education in excess of a master's degree or equivalent graduate education may be used to qualify applicants for the GS-11 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. You will be rated on the following Competencies for this position: Critical ThinkingCustomer Service (Clerical/Technical)Education and TrainingLeadershipOral Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is normally sedentary but requires flexibility as to travel and attendance for OAA, ACGME and at seminars related to this position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address John L McClellan Memorial Veterans' Hospital 4300 West Seventh Street Little Rock, AR 72205 US
• Name: Tania Cruz
• Phone: 719-238-4358
• Email: [email protected]