To find additional information on "What Is DHA" and to view and/or apply to current DHA opportunities listed on Air Force Civilian Service's "Direct Hire Job Board", please click here. In this position you will manage the Casualty Services, Survivor Benefit Plan programs and act as the Retiree Affairs Officer to provide counseling on benefits offered by a wide variety of programs such as those from the DOD, VA, SSA, IRS, DHHS and state, local agencies.

Duties

For additional information on direct hire opportunities with the Air Force please click here. Develops and implements publicity and information programs as they relate to Casualty Services, survivor benefits, and the various government life insurance programs. Independently perform a variety of complex assignments involving identifying beneficiaries eligible for benefits and entitlements of casualty status Airmen, providing tailored information to the Next of Kin (NOK) Build relationships and perform advisory services, conduct interviews and motivate individuals to use benefits and services immediately available Program Specialist for the installation's Survivor Benefit Program, providing counseling, guidance, and interpretations concerning the broad range of rights and benefits, explaining both short and long term impact of the SBP on Air Force personnel and their families Serves as the installation's Retiree Affairs Officer, keeping retirees and their family members abreast of any changes in laws, benefits and entitlements Serves as alternate Military Personnel staff, performing a variety of Human Resources services integral to the organization's mission and goals

Requirements

• U.S. Citizenship Required
• Up to 40% telework possible (must reside in local area)
• This position MAY be eligible for a recruitment/relocation incentive. Specifics will be discussed with the Selecting Official.
• Obtain and maintain Security clearance
• Random drug testing may be required depending upon the position being filled.
• This position is subject to recall to duty
• For additional information on direct hire opportunities with the Air Force please go to https://afciviliancareers.com/find-a-job/
• Position is designated as Mission Essential. The incumbent will be required to report to work during times of natural disasters, extreme weather or other emergency situations
• Work occasionally requires travel away from the normal duty station
• The work will require the employee to drive a motor vehicle. An appropriate, valid driver’s license will be required for the position
• Position is subject to shift work to include nights, weekends and holidays
• Public speaking and active training of large groups is an integral part of this position
• Must possess and exercise a high degree of sensitivity, tact, expertise and diplomacy in dealing with high-ranking Air Force and DoD military and civilian employees, members of Congress, family members and the general public.
• Required to handle and safeguard sensitive information in accordance with regulations to reduce potential compromise.

Qualifications

For additional information on direct hire opportunities with the Air Force please click here. In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management positions located here SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower broadband NH-01 or equivalent to the next lower grade GS-04 in the Federal Service. Specialized experiences is manage the Casualty Services, Survivor Benefit Plan (SBP) programs and act as the Arnold AFB Retiree Affairs Officer to provide counseling on benefits offered by a wide variety of programs such as those from the Department of Defense (DOD), Department of Veterans Affairs (VA), Social Security Administration (SSA), Internal Revenue Service (IRS), Department of Health and Human Services (DHHS), and state and local agencies. KNOWLEDGE SKILLS AND ABILITIES: 1. Knowledge of comprehensive programs of federal entitlements administered by Department of Defense, Veterans Affairs (VA), and the Social Security Administration (SSA) as they pertain to the Survivor Benefits/Survivor Rights Programs, Casualty Services and military life insurance programs (including the impact other survivor benefits will have on SBP, Civil Service retiree pensions and effect on military retired pay and survivor annuities) and the inter-relationship of these benefits and how it compares with commercial alternatives. 2. Knowledge of and familiarity with the responsibilities of the DFAS Centers, VA, and the SSA. Ability to resolve problems related to casualty operations and the SBP with these agencies. 3. Knowledge of military rank and precedents and chain of command and the processes for verifying deaths, and the processes required by the Casualty Services Program. 4. Ability to communicate effectively with a diverse group of individuals, both orally and in writing, and with a high degree of empathy, tact, and diplomacy in dealing with NOK of deceased persons. 5. Ability to develop and apply knowledge of federal, state, and local social services available in the community as they relate to SBP, Casualty Services, and military life insurance programs (SGLI, VGLI, and NSLI). 6. Ability to compile and report data, analyze statistical data for trends, and to make adjustments to the programs. 7. Must possess a high attention to detail to identify problems, develops solutions and action plans with minimal guidance

Contacts

• Address EHA DHA 550 C Street West JBSA Randolph AFB, TX 78150 US
• Name: Air Force Test Center Recruitment
• Email: [email protected]