The position serves as the Interstate Compact Assistant (OA), located in the Office of Community Supervision and Intervention Services (OCSIS) within Court Services and Offender Supervision Agency for the District of Columbia (CSOSA). CSOSA provides community supervision of adult offenders released by the DC Superior Court or the United States Parole Commission on probation, parole and supervised release in the District of Columbia.

Duties

The position is further assigned to the Interstate Branch, a division of OCSIS responsible for working closely with the criminal justice system and community leaders in providing the full range of comprehensive services to support the fair administration of justice, increase public safety, prevent crime, and reduce recidivism. The Division administers the community supervision program, and provides a variety of administrative, analysis, and program management services. Interstate Compact Program Support Provides technical assistance affiliated with program assignments, such as maintaining and updating caseload information on supervisees who are transferred to other jurisdictions. Performs record checks and address/location searches of offenders' localities, including, but not limited to, tracking placement in custodial facilities. Documents searches in the Agency automatic record systems. Reviews, routes and files incoming correspondence from interstate offices in other jurisdictions. Requests and reviews progress reports for offenders and notifies Community Supervisor Officers (CSO) of status changes. Office Automation (Administrative & Clerical Support) Office automation refers to the use of computer systems and software to perform a variety of office tasks that were traditionally done manually. This includes collecting, storing, modifying, and sharing information digitally. - Integrates several types of software, such as spreadsheet, database, word processing, desktop publishing, and graphics applications, to generate specific working documents and forms. Selects an appropriate system, application, and format for producing program support materials to meet specific requirements. Performs general administrative office and clerical duties and activities that includes managing files and records for various purposes such as client files. Maintaining, retrieving, and entering data or information using a database software program. Creates, designs, or prepares forms, reports, memos, letters, producing charts and graphs, spreadsheets, and other documents.

Requirements

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service, if applicable
• Background security investigation, drug test, and favorable adjudication
• May be required to successfully complete a one year probationary period (unless already completed).
• This is not a virtual or remote position; you must live within or be willing to relocate within a commutable distance of the duty location which is Washington D.C. (District of Columbia).

Qualifications

To be minimally qualified at the GS-05 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Having administrative and clerical experience performing general administrative office and clerical duties and activities to include all the following: Customer Service: Answering telephones, providing information to callers, taking messages, or transferring calls to appropriate individuals. Handling inquiries and directing callers to the appropriate persons based on their needs. Experience providing customer service and technical support via telephone, email, instant messaging, and live chat software tools. Reviewing incoming mail and correspondence and distributing it to the appropriate office or individuals in a business environment. Scheduling and confirming appointments for clients, customers, or supervisors. Using computers to create, maintain, and enter data or information into a database software program. Managing files or records for an office, department, or organization using an electronic filing program or database. Creating and preparing forms, reports, memos, letters, spreadsheets, presentations, and other documents using computers and software applications like Microsoft Word and Excel. Proficient in using Microsoft Office, specifically MS Word, MS PowerPoint, and MS Excel. Strong reading comprehension. Understands or comprehends written sentences and paragraphs in work-related documents or instructional materials. Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR SUBSTITUTION OF EDUCATION FOR GS-05 SPECIALIZED EXPERIENCE: Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level (bachelor's or undergraduate degree) in any field which high school graduation or the equivalent is the normal prerequisite? (Transcripts must be submitted at time of application). OR Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond post-high school education (beyond the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. (Transcripts must be submitted at time of application). Combinations of successfully completed post-high school education (more than the first 60 semester hours) and specialized experience. To be minimally qualified at the GS-06 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-05 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Having administrative and clerical experience performing general administrative office and clerical duties and activities to include all the following: Customer Service: Answering telephones, providing information to callers, taking messages, or transferring calls to appropriate individuals. Handling inquiries and directing callers to the appropriate persons based on their needs. Experience providing customer service and technical support via telephone, email, instant messaging, and live chat software tools. Reviewing incoming mail and correspondence and distributing it to the appropriate office or individuals in a business environment. Maintaining and ordering supplies. Scheduling and confirming appointments for clients, customers, or supervisors. Maintaining and scheduling a work and/or office calendar. Using computers to create, maintain, and enter data or information into a database software program. Managing files or records for an office, department, or organization using an electronic filing program or database. Creating and preparing forms, reports, memos, letters, spreadsheets, presentations, and other documents using computers and software applications like Microsoft Word and Excel. Proficient in using Microsoft Office, specifically MS Word, MS PowerPoint, and MS Excel. Conducting research to find needed information or data using sources as the Internet, organizational manuals, statistical data reports, miscellaneous related reports, or other available resources to obtain valid data or information to create research reports or findings. Creating, maintaining, updating, and documenting data or information in client or individual case files in accordance with company or organizational requirements and policies. Strong reading comprehension. Understands or comprehends written sentences and paragraphs in work-related documents or instructional materials. Education is not substitutable for specialized experience at the GS-06 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address CSOSA 800 North Capitol Street NW Suite 701 Washington DC, DC 20002 US
• Name: Dwayne Jenkins
• Phone: 202 220-5449
• Email: [email protected]