Job opening: GUEST SERVICES REPRESENTATIVES
Salary: $15 per hour
Published at: Nov 05 2024
Employment Type: Intermittent
About the position: This position will be assigned to the 47th Force Support Squadron at Laughlin Manor, Laughlin AFB, Del Rio, Texas.
This position is considered Flexible. This position is guaranteed a minimum of 0 hours but can work up to a maximum of 40 hours per week. You may be required to work nights, weekends and holidays. As a flexible employee, you are not eligible for leave or benefits.
Duties
Receives and confirms room reservations, registers and assigns room to guests. Accepts payment, makes changes, and presents departing guests checkout statements. Prepares cash receipts, daily cashier's report and daily activity report. Sells sundry items to guests. Ensures housekeeping status of rooms are updated. Records and notifies appropriate person of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process night audit procedures and close credit machines nightly. Ensures that customer service is the first priority.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12602211
Requirements
- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires the incumbent to meet state and legal requirement to sell alcoholic beverages.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/12/2024
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Contacts
- Address Laughlin Sustainment Services Flight
47 FSS/FSCN
427 Liberty Drive, Bldg 246, Rm 108
Laughlin AFB, TX 78843-5134
US
- Name: Laughlin NAF HR Office
- Email: [email protected]
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