This position is located in Immigration Records and Identity Services, National Records Center, National Records Center Executive Staff, Immigration Information Integrity Branch, Information Management Liaison Section. As a Supervisory Management and Program Analyst, you will serve as a senior leader to the Information Management and Liaison Section to provide oversight of Immigration benefits and information sharing.

Duties

Offers leadership and guidance to both junior supervisors and staff, while overseeing the overall direction of the Information Management Liaison Section. Works with senior management to set the overall strategy and objectives for projects to align outcomes with the organization's immigration information sharing goals Oversees and ensures section contributions to data integrity and records disposition to achieve adequate and proper documentation of the policies and transactions of USCIS and effective/efficient management of agency operations. Utilizes in-depth knowledge of the USCIS Records Program to offer guidance on records creation, maintenance, utilization, and reconciliation, as well as the updating of electronic databases. Responsible for direction and guidance over section that provides benefits support and conducts in-depth analysis of immigration records in response to information requests from various government and law enforcement entities

Requirements

Qualifications

The Immigration Records and Identity Services Directorate (IRIS) provides immigration, employment, and identity information accurately and completely to enable confident and timely decisions. Through a culture of innovation and creativity, IRIS continually evaluates and improves processes to achieve optimal performance and drives flexible and modern technology solutions and services to support evolving operational needs. IRIS fosters a "smart creative· environment for employees that empowers and encourages them to innovate, take chances, and strive to create a better way of getting the job done. This -smart creative- environment challenges employees to think creatively and create solutions for how IRIS can continuously enhance the efficiency and effectiveness of operational, customer, and employee related matters. The qualifications for this position must be met by 11:59 PM (Eastern Time) on 11/13/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 11/13/2024. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Managing an administrative program or program segment with national, government-wide, regional, or multi-state impact. Creating an environment that inspires, develops, and challenges employees to maximize resource utilization to successfully meet objectives. Supervising, planning and assigning work of staff, and implementing at least three of the following: EEO policies, employee discipline, performance management, recruitment and selection of staff, training, budget, and/or resolution of complaints and grievances. Leading as a team supervisor in establishing, documenting, presenting, and defending program level requirements and justifications. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 11/13/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Common definitions for hiring terms found in this announcement.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]