Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Incumbent provides emergency response dispatching of police, fire and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. Maintains an accurate status of all emergency response equipment and personnel to assure prompt and accurate response.

Duties

Responsible for the receipt and effective evaluation of 911 emergency calls; prioritizing all incoming emergency and non-emergency calls; identification of and level of response necessary for responding units. Provides emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority emergency medical dispatch system. Monitors status and availability of police, fire and medical units to assure an appropriate response is made. Updates information for police, medical, and fire personnel enroute to call. Maintain reports and retrieves needed statistical information using fire incident reporting system(s).

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Position is subject to shift work. Incumbent is required to work an alternate work schedule, requiring an uncommon tour of duty (including nights, weekends and holidays) and must wear a uniform.
• Employee is required to work (mission essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to duty station at the regularly scheduled time.
• Designated Key Position - Position is designated as a "Key Position" in accordance with AR 690-11. This position shall not be vacated during a national emergency or mobilization..
• Employee is required to obtain and maintain certification in CPR, Emergency Medical Dispatch (EMD), DoD Hazardous Materials Awareness and Alaska State Police Information Network.
• Employee is responsible for attaining continuing dispatch and Intrusion Detection education requirements through in-service training.
• Employee must maintain an overall compliance score of 90 percent, or better, as reviewed by the Advanced Quality Assurance (AQUA) software.
• Employee must obtain and maintain a valid state of Alaska driver's license.
• Employee must be able to obtain and maintain clearance certification with the Alaska Public Safety Information Network (APSIN), Public Safety Commission, for access and exposure to law enforcement sensitive information.
• Designated Mission Essential Position: Employee is required to report for duty during inclement weather, Natural Disasters, and other emergency situations.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatement In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify at the GS-07 grade level: Specialized Experience: One year of specialized experience which includes experience receiving and evaluating 911 calls; determine problem/nature of call in order to dispatch appropriate emergency personnel and equipment; and providing basic instructions prior to arrival of responders. This definition of specialized experience is typical of work performed at the next lower grade/ level position in the federal service (GS-06). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Manages and Organizes InformationReasoning (Clerical/Technical)SpeakingTechnical Competence Time in Grade Requirement GS-7: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address A1-W6L7AA US ARMY INSTALLATION MGMT CMD-ALASKA DO NOT MAIL Fort Wainwright, AK 99703 US
• Name: Army Applicant Help Desk