The incumbent serves as Senior System Administrator and subject matter expert across an organization providing engineering, system administration, and technical support services for multiple government agencies.

Duties

Serves as Subject Matter Expert and Senior System Administrator for a group of engineers and/or computer specialists responsible for software, hardware, technical documentation, scientific and direct engineering support essential to the safe and reliable operation of systems within the NAS/ CBP/DHS/DoD/ Forrest Services. This position will be responsible for coordinating efforts and advising the allocation of resources, providing input to employee performance and/or conduct and discipline issues, setting team and project priorities, assigning and monitoring tasks, establishing standard technical solutions, and mentoring and developing employees.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• A one-year probationary period may be required.
• Successful completion of a security investigation may be required.
• Please review Required Documents & Additional Information.

Qualifications

Basic Requirements:Education: Successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree.Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.ORExperience:Individuals must have IT-related experience demonstrating each of the four competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.ANDTo qualify for this position at the FV-J (FG/GS 14) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to FV-I (FG/GS 13) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.Specialized Experience includes: Experience with IT support such as analyzing and resolving highly complex problems and/or conditions associated with software applications, operating systems, system interfaces and network communication; experience in data warehousing and data analytics and knowledge of complex system design and integration.ALSOQuality Ranking Factor (QRF): Well qualified applicants will possess and document the following: Experience working within the constraints of secure CBP (Law Enforcement-sensitive) networks. Experience troubleshooting, configuring, and managing high-availability networked surveillance systems. Experience planning and coordinating significant technology deployment or remediation efforts.Applicants should include examples of specialized experience in their work history.Qualifications must be met by the closing date of the announcement.

Education

KSA Information:

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Contacts

• Address Federal Aviation Administration AAC Regional HR Services Branch 6500 S. Macarthur Blvd, HQ Room 155 AHF-S210 Oklahoma City, OK 73169 US
• Name: Wes Gurley
• Phone: 1 (405) 954-7932
• Email: [email protected]