Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the Lead Information Receptionist Clerk and to perform clerical and technical duties related to the admission, in-processing, out-processing, issuing passes and identification (CAC/ID) cards (in absence of Pass and Identification Clerks), records management, and transportation of International Military Students (IMSs).

Duties

Admits and in-processes international military and government students. Verifies all documentation and determines eligibility requirements, including authorized privileges and training authorizations. Manages operational support reports, data and logs, and serves as the primary source of information on policies and regulations pertaining to the code of conduct of international military students. Coordinates welcome, transportation, and lodging of newly arrived International Military Students (IMSs); provides ground transportation to the airport and for local off-base medical and testing appointments; out processes and coordinates ground transportation for departing students. Supports security and safety. Conducts facility, fire and security checks for the operations building. Identifies and responds to security and safety issues which may affect IMSs and staff populace. Processes ID card requests and retrieves ID cards when primary Pass and ID clerks are unavailable or out of the office.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• The incumbent must have the ability to type a minimum of 40 WPM.
• Employee is required to work uncommon tours of duty including nights, holidays, and weekend shifts. The DLIELC student admission center operates on a 24-hour, 7-day a week basis.
• Must be able and willing to submit to an background investigation to verify suitability for employment

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes performing various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as, letters, reports, spreadsheets, databases, and graphs; Safety and security regulations, practices, and procedures; Functions of DLIELC and pertinent procedures and directives; Engrave various types of material using an automated engraving machine. OR EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience as described above may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of pertinent administrative and clerical directives and procedures. Ability to resolve issues when necessary. 2. Knowledge of safety and security regulations, practices and procedures. 3. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, graphs and engraving material. 4. Knowledge of routine business procedures to include administrative functions such distributing mail, answering the telephone, managing an appointment calendar, maintaining files/office forms, ordering supplies, and receiving visitors. 5. Ability to communicate effectively orally and in writing, using tact and courtesy while adhering to USAF standards. 6. Ability to interact effectively with international students from over 100 different countries and be sensitive to their various cultural backgrounds. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address JBSA Lackland AFB 1720 Patrick Street JBSA Lackland AFB, TX 78236 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]