Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Operations Support, CBP Watch, Communications Center Division located in Orlando, Florida.

Duties

Joining Customs & Border Protection will allow you to use your expertise to analyze and advise management on a wide range of program activities which will impact the entire agency. Apply for this exciting opportunity to strength the Department's ability to protect the homeland by developing policies, conducting special studies, and providing technical assistance. This position starts at a salary of $86,962.00 (GS-12, Step 1) to $113,047.00 (GS-12, Step 10) As a Supervisory Sector Enforcement Specialist some of the major duties include: Identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization and adjusting priorities to ensure timely accomplishment of assigned team tasks. Evaluating and tracking the progress and quality of work performed by subordinates, and giving advice, counsel, and/or instruction on both work and administrative matters. Serving as the subject matter expert (SME) in the use of such automated enforcement information systems as National Crime Information Center (NCIC), National Law Enforcement Telecommunications Systems (NLETS), various Immigration law enforcement systems, and state law enforcement systems. Developing new or substantially modified work processes, procedures, criteria for software and hardware enhancements which strongly influence or change the way in which participating federal, state, and local user agencies utilize Custom (CBP's) HF and VHF Land Mobile Radio (LMR) networks.

Requirements

Qualifications

Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing training related to the operation of integrated communication systems that utilizes radios, telephones, teletype, email, facsimile equipment, and other technological communication devices. Navigating and accessing law enforcement databases using state-of-the art interface methods and then analyzing the data and evaluating its usefulness in resolving complex and interrelated law enforcement issues. Recommending technical and procedural improvements designed to enhance law enforcement information system operations and performance. Providing real-time tactical and operational information in support of ground, sea, and air operations NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/01/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address CBP Watch Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]