EEO Officers plan and lead Equal Employment Opportunity (EEO) programs, teams, and activities. They process EEO complaints from intake through final disposition, to include organizing, directing, inquiring, and evaluating the matter pursuant to EEOC guidance, OPM policies, and federal laws and regulations. They perform case analysis and provide education to employees and managers on equal employ

Duties

ADDITIONAL INFORMATION: EEO Officers play a crucial role in planning, leading, and executing Equal Employment Opportunity programs within the Office of Diversity, Inclusion & Equal Employment Opportunity (ODE). EEO Officers are responsible for managing all aspects of the EEO complaints process, from intake to final resolution, ensuring compliance with the Equal Employment Opportunity Commission (EEOC) guidance, OPM policies, and federal laws. They perform case analysis and provide education to employees and managers on EEO rights and responsibilities. Additionally, these Officers act as a liaison between the ODE, Office of General Counsel (OGC), and the Human Development Directorate (HD), coordinator among different parties, and consultant to Agency management on EEO issues. This position serves as an EEO Formal Compliant Case Specialist in the Equal Employment Opportunity and Alternate Dispute Resolution Division within ODE. Duties include but are not limited to: Processing EEO complaints from start to finish, including intake, investigation, and resolution, while adhering to regulatory requirements and organizational policies, preparing correspondence, providing case file information in the appropriate format to complaint investigators, facilitating EEO complaint investigations, uploading and tracking case files via the Equal Employment Opportunity Commission's (EEOC) case management portal. Duties also include assisting in the processing of informal EEO complaints, participating in drafting internal standard operating procedures, counseling employees and managers on complex cases, analyzing complaint activity to identify trends and preparing required reports to oversight. Incumbent interacts regularly with personnel across the Agency at all levels, conducting EEO training and providing guidance on the Agency's discrimination complaints process. Strong interpersonal skills, the ability to manage multiple timebound tasks, attention to detail, and tact and diplomacy are keys to success. Incumbent will utilize ODE's electronic case management, as well as EEOC's FedSEP systems and ensure Agency compliance with all mandatory laws and regulations as outlined in 29 C.F.R.,1614 and EEOC Management Directive (MD-110).Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA. These assessments may include: Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting. The information you provide in the application you submit must support the response you provide to this questionnaire. You will receive an email to describe any additional assessments required. Please monitor your emails and complete any required assessments as soon as possible.This position may be eligible for a RECRUITMENT INCENTIVE: selected candidates may be offered an incentive as part of the offer of employment. To receive the incentive, selected candidates must be eligible under 5 CFR Part 575, Subpart A, upon issuance of the Final Offer Letter. Changes in federal employment status prior to issuance of the Final Offer Letter may affect eligibility. To receive the incentive, selected candidates will be required to sign a service agreement to stay within the position at NGA for the agreed upon time. If the service agreement is terminated before its completion, the employee may be required to repay a pro rata share amount of the incentive to the government. Additional information regarding recruitment incentives for current federal employees can be found in DoDI 1400.25, Volume 2006.

Requirements

• Security Investigation

Qualifications

MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online resumes must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: 1. Demonstrated experience interpreting and applying EEO laws, rules and regulations in the private or public sector.2. Demonstrated experience managing EEO discrimination complaints.3. Demonstrated experience presenting EEO briefings or training.4. Demonstrated experience working collaboratively on EEO files.EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Business Administration, Communications, Education, Human Resources Development, Psychology, Public Administration, Social Work, Sociology, or a related field. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in planning, leading, or managing EEO and/or diversity and inclusion programs, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of college work is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in planning, leading, and managing EEO and/or diversity and inclusion programs, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- Must complete required initial training and annual continuing education according to the duties of the position: 1) EEOC approved Training: Incumbent must receive thirty-two (32) hours of EEOC approved initial training prior to assuming investigator or counseling duties and must receive at least eight hours of continuing Counselor training every year. -OR- 2) RA Officer Training: Incumbent must complete below courses within 12 months of assuming RA duties and must receive at least ten (10) hours of continuing RA/EEO training every year, as approved by supervisor. * Disability Program Management course (offered by the Defense Equal Opportunity Management Institute), or equivalent* Disability Program Manager Basics (offered by the EEOC training institute), or equivalent* ADA Basic Building Blocks (www.adabasics.org), or equivalent* EEO in the Federal Sector, or equivalentDESIRABLE QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: 1. Effective communication and interpersonal skills.2. Demonstrated experience with EEO case management systems such as Entellitrak.3. Certification in EEO, such as Federal EEO Counselor or Investigator.4. Previous experience working in a federal agency or intelligence community. 5. Experience in project management, especially in managing multiple EEO-related initiatives, reporting timelines and process improvements.

Contacts

• Address NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY Mailstop: S44-HDR 7500 GEOINT Drive Springfield, VA 22150 US
• Name: Recruitment
• Phone: 571-557-1999
• Email: [email protected]