EEO Officers plan and lead Equal Employment Opportunity (EEO) programs, teams, and activities. They process EEO complaints from intake through final disposition, to include organizing, directing, inquiring, and evaluating the matter pursuant to EEOC guidance, OPM policies, and federal laws and regulations. They perform case analysis and provide education to employees and managers on equal employ

Duties

ADDITIONAL INFORMATION: EEO Officers play a crucial role in planning, leading, and executing Equal Employment Opportunity programs within the Office of Diversity, Inclusion & Equal Employment Opportunity (ODE). EEO Officers are responsible for managing all aspects of the EEO complaints process, from intake to final resolution, ensuring compliance with the Equal Employment Opportunity Commission (EEOC) guidance, OPM policies, and federal laws. They perform case analysis and provide education to employees and managers on EEO rights and responsibilities. Additionally, these Officers act as a liaison between the ODE, Office of General Counsel (OGC), and the Human Development Directorate (HD), coordinator among different parties, and consultant to Agency management on EEO issues.This position serves as an EEO Formal Compliant Case Specialist in the Equal Employment Opportunity and Alternate Dispute Resolution Division within ODE. Duties include, but are not limited to: Processing EEO complaints from start to finish, including intake, investigation, and resolution, while adhering to regulatory requirements and organizational policies, preparing correspondence, providing case file information in the appropriate format to complaint investigators, facilitating EEO complaint investigations, uploading and tracking case files via the Equal Employment Opportunity Commission's (EEOC) case management portal. Duties also include assisting in the processing of informal EEO complaints, participating in drafting internal standard operating procedures, counseling employees and managers on complex cases, analyzing complaint activity to identify trends and preparing required reports to oversight. Incumbent interacts regularly with personnel across the Agency at all levels, conducting EEO training and providing guidance on the Agency's discrimination complaints process. Strong interpersonal skills, the ability to manage multiple time-bound tasks, attention to detail, and tact and diplomacy are keys to success. Incumbent will utilize ODE's electronic case management, as well as EEOC's FedSEP systems and ensure Agency compliance with all mandatory laws and regulations as outlined in 29 C.F.R.,1614 and EEOC Management Directive (MD-110).

Requirements

• Security Investigation

Qualifications

MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online resumes must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement: 1. Demonstrated experience processing EEO complaints through the entire life cycle to include documentation and case management.2. Demonstrated experience interpreting state and federal employment, anti-discrimination, and civil rights laws (e.g., Code of Federal Regulations, Equal Employment Opportunity Commission Management Directives).3. Demonstrated experience with a tracking case application(s), repository, electronic file or report generation module to manage and track EEO complaints for investigation.4. Experience delivering oral and/or written briefings or trainings to diverse audiences at various technical levels regarding EEO topics. 5. Demonstrated experience performing program management activities (i.e., identifying objectives; developing timelines/milestones; and devising metrics for task measurement).EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Business Administration, Communications, Education, Human Resources Development, Psychology, Public Administration, Social Work, Sociology, or a related field. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in planning, leading, or managing EEO and/or diversity and inclusion programs, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of college work is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in planning, leading, and managing EEO and/or diversity and inclusion programs, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- Must complete required initial training and annual continuing education according to the duties of the position: 1) EEOC approved Training: Incumbent must receive thirty-two (32) hours of EEOC approved initial training prior to assuming investigator or counseling duties and must receive at least eight hours of continuing Counselor training every year. -OR- 2) RA Officer Training: Incumbent must complete below courses within 12 months of assuming RA duties and must receive at least ten (10) hours of continuing RA/EEO training every year, as approved by supervisor. * Disability Program Management course (offered by the Defense Equal Opportunity Management Institute), or equivalent* Disability Program Manager Basics (offered by the EEOC training institute), or equivalent* ADA Basic Building Blocks (www.adabasics.org), or equivalent* EEO in the Federal Sector, or equivalentDESIRABLE QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired: 1. Demonstrated ability to work collaboratively across departments and levels of the organization to meet mission needs.2. Effective communication and interpersonal skills.3. Demonstrated experience with EEO case management systems such as Entellitrak.4. Training or experience with EEO Investigations and/or Final Agency Decisions/Orders. 5. Familiarity with DoD and/or the Intelligence Community.

Contacts

• Address NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY Mailstop: S44-HDR 7500 GEOINT Drive Springfield, VA 22150 US
• Name: Recruitment
• Phone: 571-557-1999
• Email: [email protected]