The Voluntary Services Officer serves as the Chief of the Center for Development and Civic Engagement/Voluntary Services reporting directly to a member of the executive leadership team. The incumbent has oversight for CDCE/Voluntary Services for the full scope of business for each of the interrelated lines of business, which include Voluntary Service, Philanthropic Engagement, and Partnership Solutions.

Duties

Major duties include, but are not limited to: Providing technical and administrative supervision to subordinates which may include an Assistant Chief, Specialist, Program Support Assistant, Secretary, or other administrative staff. Planning and leading all philanthropic activities and programs within widely dispersed locations across the healthcare system, VA Administrations and State Veterans Homes. Conducting and analyzing comprehensive needs assessments for optimal alignment of the program in support of the organization's mission and goals. Exercising final authority for the full range of personnel actions and organization design proposals recommended for the integration of this category of without compensation (WOC) employees. Ensuring compliance with all applicable standards of The Joint Commission (TJC) for VHA volunteers, to include maintaining the official volunteer personnel files, mandated training records, assignment guides, competency and performance assessments, and other applicable role-specific documentation. Designing, developing, and implementing the recognition and incentive awards program for the organization's volunteer workforce. Providing oversight of the organization's General Post Funds and in-kind development activities. Managing the day-to-day operations of the philanthropic development activities. Monitoring all donated monetary funds at the healthcare system level within the station's General Post Fund (GPF) Accounts. Exercising discretionary authority to approve the allocation and distribution of such funds. Preparing business case justification for anticipated expenses, including alignment with VA and VHA goals and priorities, strategy identification, benchmarking, and evaluation in support of proposed budget. Responsible for project and event management of varied sizes and scope. Maintaining significant and expansive supervisory responsibility for every registered volunteer in accordance with the TJC and established occupational standards for the profession. Planning, design and development of each volunteer role and the work to be accomplished. Serving as a strategic advisor to executive leadership for the utilization of community resources in support of operational goals, assesses risks, anticipates outcomes, and alternative strategies. Establishing local policies and procedures for the strategic utilization of volunteers and community partnerships across the healthcare system. Serving as an advisor to VA Headquarters Voluntary Service National Advisory Committee. Conducting thorough and exhaustive research on potential community partners to determine suitability for development of non-monetary partnership agreements. Serves as the local subject matter expert on volunteer and donation management. Performs other related duties as assigned. Work Schedule: Monday - Friday. 8:00 AM - 4:30 PM - Weekends may be required on occasion. Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Voluntary Services Officer (Chief of the Center for Development and Civic Engagement - CDCE)/PD99897S Relocation/Recruitment Incentives: Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/04/2024.Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as planning, scheduling, executing special events involving community leaders, staff and visitors; Developing and proposing policies and innovative programs governing voluntary services; Managing general post fund accounts and other financial accounts; Supporting the daily operations of the department by ensuring agency policies and priorities are being followed; Implementing and planning special events in the community; Analyzing data and approving appropriate modifications to agreements with community partners. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Central Virginia VA Health Care System 1201 Broad Rock Boulevard Richmond, VA 23249 US
• Name: Ryan Leash
• Phone: 980-401-2554
• Email: [email protected]