About the Position: Serves as an Eligibility Specialist in Interment Services, Arlington National Cemetery (ANC).

Duties

Support interment scheduling by assisting in eligibility determinations for interment/inurnment in Arlington National Cemetery (ANC). Coordinate with funeral directors, mortuary officers, casualty assistance officers, family representatives, or next of kins for required documents. Perform legal research and review of all documents received from family members and relatives of deceased and their dependents regarding burial entitlements, person authorized direct disposition of the remains and associated services provided by ANC. Exercise tact, judgment, and consideration in providing and obtaining information as family members are often emotional and may require lengthy and detailed explanations. Thoroughly documents all aspects of interactions for historical accuracy and process improvement.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• One year trial period may be required.
• The incumbent is required to sign a DA Form 5019 and must pass urinalysis testing, as required prior to appointment and periodically thereafter.

Qualifications

Position may be filled as a time-limited promotion, reassignment or change to lower grade not to exceed (NTE) 3 years by a current permanent Army employee. Time-limited promotions may be extended up to a maximum of five years. Time-limited reassignments and changes to lower grade may exceed five years, however return rights may be impacted. Position may be made permanent without further competition. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Applying on Time-Limited Assignments In order to qualify, you must meet the education or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: researching policies and regulations to make accurate decisions; utilizing computer systems and/or online databases to determine eligibility; and documenting all aspects of interactions for historical accuracy and process improvement. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). OR Education substitution: successfully completed a master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as Business Management, Human Resources Management, or Mortuary Science. (NOTE: You must attach a copy of your transcripts for verification). OR Combination of Experience and Education: a combination of the specialized experience as described in A, but less than one year; and I have more than one year but less than the required education in B. I have computed the percentage of the requirements that I meet, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Note: You must attach a copy of your transcripts.) You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementDecision MakingInformation Management Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address HT-W1C9AA ARMY NATIONAL MILITARY CEMETERIES DO NOT MAIL Arlington, VA 22211 US
• Name: Army Applicant Help Desk