The Phoenix VA Health Care System (PVAHCS) is in search of an Associate Chief of Staff (Performance & Improvement) to spearhead the overall direction, leadership, and operational management of the performance and improvement programs at the facility. The incumbent will help lead the Phoenix VAHCS commitment to building and sustaining a culture of high reliability and be accountable for providing leadership over clinical performance, regulatory and accreditation, and performance improvement.

Duties

Specific duties include (but are not limited to) the following functions: (1) Participating in leadership meetings including CEB/MEB/QEB, Performance and Improvement Operations, and others as determined. (2) Responsibility for meeting all clinical performance measures and monitors relating to the performance and improvement such as: EPRP, SAIL, customer satisfaction, and assisting the medical center when possible in meeting all others; (3) Help improve clinical service line efficiency by reducing cancellations, reducing length of stay, improving timeliness, reducing overtime, (4) Help expand outpatient care by: achieving timely patient evaluation by assuring new and established patients are seen within established timeframes, achieving optimal resource (space, professional and administrative staff) utilization to maximize service utilization; (5) Collaborating with Medical Center leadership in identifying strategic opportunities and initiatives; and (6) Serving on medical center, VISN and VA national committees and workgroups related to performance issues and initiatives. This position is predominantly administrative in nature, but the incumbent will have a minority of their time (i.e., 30%) in a clinical role as appropriate to their clinical discipline and specialty area. The incumbent will determine goals, priorities and direction for the Service and clinic operations and will be responsible for assigning duties to staff within the realm of Performance and Improvement for the clinics. The incumbent will conduct regular meetings to keep staff abreast of all clinic business, policies, procedures, goals, priorities, and directions. The incumbent will be responsible for the development of position descriptions and competencies for the direct report staff, along with the development and completion of performance standards and appraisals. The incumbent will address grievances, apply disciplinary policies, and nominate incentive awards in all matters concerning Performance and Improvement staff members under the supervision of the Service administration. The Incumbent will work closely with Nursing leadership (Chief Nurse) and Group Practice Manager, Physician Utilization Management Advisor (PUMA), Service Chiefs, and Quality Management. The ACOS for Performance and Improvement works collaboratively with other Service Chiefs, supervisory staff, and frontline staff in other departments and sections to effect organizational improvement and participates in national and VISN organizational activities as called upon. VA offers a comprehensive total rewards package. VHA Physician Total Rewards. Relocation Incentives: May be authorized for highly qualified applicants. Pay: Competitive salary, annual performance bonus, regular salary increases Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory CME: Possible $1,000 per year reimbursement (must be full-time with board certification) Malpractice: Free liability protection with tail coverage provided Contract: No Physician Employment Contract and no significant restriction on moonlighting Work Schedule: Monday - Friday, 8:00 am to 4:30 pm

Requirements

Qualifications

To qualify for this position, you must meet the basic requirements as well as any additional requirements (if applicable) listed in the job announcement. Applicants pending the completion of training or license requirements may be referred and tentatively selected but may not be hired until all requirements are met. Currently employed physician(s) in VA who met the requirements for appointment under the previous qualification standard at the time of their initial appointment are deemed to have met the basic requirements of the occupation. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine. The degree must have been obtained from one of the schools approved by the Department of Veterans Affairs for the year in which the course of study was completed. Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia. Residency Training: Physicians must have completed residency training, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be required to be board certified for faculty status.) Approved residencies are: (1) Those approved by the Accreditation Council for Graduate Medical Education (ACGME), b) OR [(2) Those approved by the American Osteopathic Association (AOA),OR (3) Other residencies (non-US residency training programs followed by a minimum of five years of verified practice in the United States), which the local Medical Staff Executive Committee deems to have provided the applicant with appropriate professional training and believes has exposed the physician to an appropriate range of patient care experiences. Residents currently enrolled in ACGME/AOA accredited residency training programs and who would otherwise meet the basic requirements for appointment are eligible to be appointed as "Physician Resident Providers" (PRPs). PRPs must be fully licensed physicians (i.e., not a training license) and may only be appointed on an intermittent or fee-basis. PRPs are not considered independent practitioners and will not be privileged; rather, they are to have a "scope of practice" that allows them to perform certain restricted duties under supervision. Additionally, surgery residents in gap years may also be appointed as PRPs. Proficiency in spoken and written English. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: Must pass a pre-employment physical examination as required by VA Handbook 5019. This examination is administered by VA Occupational Health. This position requires: light to moderate lifting (15 - 44 lbs); light carrying (15 lbs and under); reaching above shoulder; use of fingers; both hands required; walking (up to 2 hours); standing (up to 2 hours); kneeling (up to 1 hour); ability for rapid mental and muscular coordination simultaneously; near vision correctable at 13" to 16"; far vision correctable in one eye to 20/20 and to 20/40 in the other; depth perception; ability to distinguish basic colors; ability to distinguish shades of colors; hearing (aid permitted); emotional stability; mental stability; working closely with others; and working alone.

Education

1. Schools of medicine accredited by the Liaison Committee on Medical Education (LCME) for the year in which the degree was granted, or
2. Schools of osteopathic medicine approved by the Commission on Osteopathic College Accreditation of the American Osteopathic Association for the year in which the degree was granted.
3. For foreign medical graduates not covered in (1) or (2) above, facility officials must verify with the Educational Commission for Foreign Medical Graduates (ECFMG) that the applicant has met requirements for certification, and must obtain a copy of the ECFMG certificate, if claimed by the applicant. [If the applicant does not claim an ECFMG certificate, facility officials must still confirm that the medical school meets (or met) ECFMG eligibility requirements for the year the candidate graduated.]

Contacts

• Address Carl T Hayden Veterans' Administration Medical Center 650 East Indian School Road Phoenix, AZ 85012 US
• Name: Roberto Mejia
• Phone: 310-478-3711 X48399
• Email: [email protected]