This position is located in the Civil Rights Division's (Division) Complaint Adjudication Office. The CAO is responsible for issuing final agency decisions (FAD) for the Department of Justice (Department) in administrative cases. The Program Support Assistants are the only professional administrative support staff (PASS) in the CAO, and play a significant role in ensuring that the duties of the CAO are discharged properly.

Duties

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. The incumbent will serve as a Program Support Assistant. Duties include, but are not limited to: Properly classifies the case as a hearing case, non-hearing case, "mixed" case, or inmate case, and, in accordance with Equal Employment Opportunity (EEO) governing regulations, computes the due date for the final agency decision (FAD) depending on the classification of the case. Stores and maintains all case related materials, including, but not limited to, the record of investigation (ROI), the correspondence file, relevant decisions by Equal Employment Opportunity Commission (EEOC) Administrative Judges (AJ), and the parties' pleadings and/or briefings. Maintains database to track incoming and outgoing cases and maintains database of cases assigned to attorneys. Prepares reports that identify and calculate: The number of cases received; The number of cases closed; The number of cases in which a finding of discrimination was made; The number of cases in which the CAO accepted, rejected, or modified the findings of an EEOC AJ; The type of relief ordered in cases in which the CAO made a finding of discrimination or accepted a finding of discrimination and/or relief ordered by an EEOC AJ. Ensures that all final documents to be issued by the CAO meet all administrative requirements, including containing correct case numbers, recipient lists, and addresses (email or mailing) for each recipient, and are in the proper format for the respective document. Proofreads FADs for spelling and grammatical mistakes. Communicates with the Department officials, component officials, EEOC officials, Merit Systems Protection Board (MSPB) officials, and officials of other agencies to resolve administrative matters, such as status of a case investigation, a ROI, and dates and methods of issue of relevant materials for the purposes of accurately computing regulatory deadlines and due dates for briefs by the parties.

Requirements

Qualifications

Specialized Experience Requirements For the GS-08, candidates must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service, public or other private sectors that is directly related to the position as listed above and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience for this position may include: Reviewing files for completeness, sorting files, and calendaring deadlines for work; Reviewing outgoing documents for formatting and grammatical errors; Entering information into spreadsheets using Microsoft Excel or equivalent program and generating reports based on those spreadsheets; Processing time and attendance; and Performing other administrative and clerical duties (e.g., scanning filing, maintaining calendars, and preparing and sending correspondences). Other experience that is preferred may include: Using file-sharing applications (e.g., USAFx, JEFs); using Microsoft Office (Word, Excel), Adobe, and Outlook to accomplish business objectives; and using virtual meeting platforms (e.g., Zoom, WebEx, MS Teams). Time-In-Grade Requirement: Applicants who are current Federal employees applying for a higher grade must meet time-in-grade requirements by the closing date of this announcement. You MUST provide an SF-50, which shows position, type of service appointment, tenure group, grade, duty location, and salary. If your most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year (52 weeks) time-in-grade, as required by the announcement. Consider providing an additional SF-50 that clearly demonstrates one-year time-in-grade (examples of appropriate SF-50s include: Promotions; Within Grade/Range Increases; and SF-50s dated a year apart within the same grade/position. No award SF-50s will be accepted). Failure to submit the required SF-50 document will result in an ineligible rating under merit promotion procedures. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement and current Federal employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. In order to be rated as qualified for this position, we must be able to determine that you meet the specialized experience requirement - please be sure to include this information in your resume. To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade of the position to be filled. Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is typically in or related to the work of the position to be filled. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualifications, time-in-grade, and education requirements, if applicable, must be met by the closing date of this announcement and clearly documented in your resume. YOUR RESUME MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. If you are using experience to meet all or part of the qualification requirements, please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Education

This position does not have an education qualification requirement.

Contacts

• Address Civil Rights Division 950 Pennsylvania Ave. NW Washington, DC 20530 US
• Name: Robin Hofmann
• Email: [email protected]