See below for important information regarding this job.

Duties

Serves as supervisor for surveillance activities conducted at a Distribution Center and the technical advisor for the Quality Assurance Team. Implements the Quality Assurance Plan (QAP) at the Distribution Center to measure the Service Provider's (SP's) compliance with the requirements for Distribution Operations. Plans work to be accomplished by subordinates, sets priorities, and establishes schedules for work completion. Plans, coordinates, and conducts quality assurance inspections to ensure the SP is performing at the acceptable performance levels and meeting performance criteria and processes. Conducts necessary follow-ups and assures that all actions are taken, to include responding to inspection reports, to adequately resolve problem areas.

Requirements

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Supervisory Probation: Required
• Completion of Supervisory Certification Program: Required
• Bargaining Unit Status: No
• This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Distribution Norfolk, VA
• Licenses/Certifications: Must be able to obtain and maintain licenses and/or certifications required by the installation, federal, state, and local laws.

Qualifications

To qualify for a Supervisory General Supply Specialist your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Implements changes in work assignments and work flow; balances workload among positions to increase effectiveness of operations supervised. Oversees surveillance operations and assures completion of surveillance tasks within the purview of the team's responsibilities. Plans, coordinates and conducts quality assurance inspections to ensure the SP is performing at the acceptable performance levels and meeting performance criteria and processes Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address DLA Distribution Norfolk 1968 Gilbert Street Norfolk, VA 23512 US
• Name: Michele Hippensteel
• Phone: 717-770-3153
• Email: [email protected]